Faq - Tivoli Audio ORB Manual Del Usario

8. I'm playing Spotify, but I cannot see where it says "Available Devices" at the bottom of the
App. Make sure you are using a Spotify Premium account. For more information, refer to the Spo-
tify Connect guide that accompanies your speaker or visit Spotify.com. If you are using a Spotify
Premium account, make sure the speaker is connected to your Wireless Network, and restart your
Spotify App.
9. I don't see Apple Music or Google Play listed in the App. Not a problem! Set your Orb to
Bluetooth mode. Pair your media device via Bluetooth to your desired Orb. If you want to hear the
music on more than one speaker, use the Bluetooth over WiFi feature.
10. My Orb is on and connected but no sound is coming from the system. Increase the volume on
your Orb using the volume knob located on the front of the unit. You can also check the volume
on the Tivoli App. Next check the media volume on your phone. Make sure it is turned on and try
raising the volume. Make sure nothing is touching the top of your Orb on the touch-sensitive area
that may be pausing the system. Pause and then play your audio source, as your wireless network
may have had issues affecting all of your devices.
11. My speaker is non-responsive. Perform a factory reset. Hold the Setup and Party Mode buttons
on the speaker at the same time for 3 seconds. The LED will turn red. Press the Power button. The
speaker has now been restored to factory default settings. If it is still non-responsive, remove the
power source (either battery or adapter) and then re-connect the power source.
1. How can I play music on my new Orb? You can play music on your Orb by streaming music over
WiFi via the Tivoli App, pair to the Orb via Bluetooth, or use the auxiliary input on the back of the
unit. Refer to your Quick Setup Guide or Online Manual for more information.
2. Where can I find the App? The Tivoli Audio Wireless App can be found in both the iOS App
Store and the Google Play Store.
3. What kind of power does the Orb require? The Orb is packaged with a 12 Volt DC power sup-
ply. The unit can also be powered by an optional rechargeable battery pack (sold separately).
4. If I purchase a rechargeable battery pack, how long does the battery play for? A fully
charged battery can play up to 10 hours, on 50% volume.
5. Can I use my Orb on a public WiFi network? Yes, but the strength of the WiFi signal and
streaming capabilities may vary depending on the number of other devices using the network.
6. Can I connect my non-WiFi enabled Tivoli products to the new ART Line? Yes! Using the new
ConX, you can turn any Tivoli Audio product into a WiFi speaker. It can then be connected wire-
lessly to your Orb system.
7. Can I connect my laptop or desktop computer via WiFi to my Orb? At this time, the Tivoli Au-
dio App is only optimized for phone and tablet use. However, this may change in the future. You
can still connect via Bluetooth or using the Auxiliary port.
Troubleshooting and FAQ
Frequently Asked Questions
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