Using Smart Diagnosis; Smart Diagnosis™ Through The Customer Information Center - LG UD501KOJ5 Manual Del Propietário

SMART FUNCTIONS
20

Using Smart Diagnosis™

• For appliances with the
Smart Diagnosis™ Through
the Customer Information
Center
Troubleshoot product issues with the
assistance of the LG Electronics Customer
Information Center. Only use this function
when directed to do so by the call center
agent.
Smart Diagnosis™ cannot be used unless the
product is connected to power.
1
Open the LG SmartThinQ application on
the smartphone.
2
Select the Dehumidifier in dashboard.
3
Press Start Smart Diagnosis™ button.
4
Follow the instructions on the smartphone.
!
NOTE
• The Smart Diagnosis™ function depends
on the local call quality.
• The communication performance will
improve and you may get more accurate
results if you use a landline phone.
• Poor call quality may interfere with an
accurate diagnosis.
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