TROUBLESHOOTING
If the product does not function properly or does not function at all, check the following before
calling for service.
Problem
The product is not
- Power plug is not inserted
running.
correctly.
- Power outage.
- Water bucket is not installed
properly.
- Bucket Full light is on.
- Auto Defrost light is on.
- Set humidity level is higher than
room humidity level.
There is little
- Room temperature or humidity
dehumidification.
level is too low.
- Air inlet or outlet is blocked.
Humidity does not
- Door or window is open.
seem to decrease
- Room is too large for capacity of
much even though
dehumidifier.
the product is
- Product is placed near a
running.
steam-producing appliance.
The displayed
- The air intake and exhaust of the
humidity level is
dehumidifier are obstructed.
incorrect.
- The dehumidifier is placed too far
from the humid area.
Water is dripping
- Water bucket was removed while
from within the
the product was in operation.
product when
water bucket is
removed.
Possible Cause
TROUBLESHOOTING
Solutions
- Insert the power plug.
- Check other appliances.
- Install the water bucket correctly.
- Empty the water bucket.
- This is normal. The product will
start again when Auto Defrost
ends.
- Set the desired humidity level
below the current humidity level of
the room.
- Check the desired humidity.
- It is normal for less
dehumidification to take place in
the winter and in dry areas.
- Remove the obstruction.
- Clean the filter.
- Close the door/window.
- Use the dehumidifier in an
adequately sized room.
- Do not use the dehumidifier near
appliances which produce steam.
- Keep the dehumidifier away from
walls or other large obstructions.
- The dehumidifier's display shows
the humidity level in its current
position, which may be different
from the level in other positions.
- Turn off the product before
removing the water bucket.
Clean off any drips with a soft
cloth.
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