IMPORTANT! If you experience a problem with your vehicle, first check the Problems and Solutions Guide below. If you still experience a
problem, please contact Radio Flyer Customer Service, toll-free at 1-800-621-7613 or visit radioflyer.com for additional helpful hints.
PROBLEM
Vehicle Does Not Run Or Suddenly
Stops
Short Run Time
(Less than 35 Minutes)
Vehicle is Running Slow
Vehicle Won't Run When the
Steering Wheel Button is Depressed
Loud Noise Produced When Driving
Parent Remote Control Not Working
TROUBLESHOOTING:
POSSIBLE CAUSE
Vehicle is Not Turned ON
Vehicle is in "Parent Override Mode" and
Parent Remote Control is Powered OFF.
Parent Remote Control Out of Range
Undercharged Battery
Loose Wire/Connector
Tripped Thermal Fuse/Switch
Old Battery
Electrical Switch Damage
Defective Motor
Not Powering Vehicle OFF after Each Use
Undercharged Battery
Overcharged Battery
Old Battery
Vehicle is Overloaded
Driving Conditions are Too Severe
Undercharged Battery
Old Battery
Vehicle is Not Turned ON
Vehicle is in "Parent Override Mode"
Parent Remote Control is Powered OFF
Vehicle set to "Parent Mode"
Loose Wire/Connector
Electrical Switch Damage
Defective Motor
Broken Gearbox
Defective Wheel
Vehicle is Not Turned ON
Parent Remote Control is Not Turned ON
Vehicle Set to "Child Mode"
Parent Remote Control Out of Range
Parent Remote Control Not Paired with
Vehicle
Old Battery
Defective Parent Remote Control
Make sure vehicle power switch located under spoiler is "ON."
Turn parent remote control "ON" to activate "Parent Override Mode" and make sure you are within 80.0 feet
(24.3 m) of vehicle.
Bring parent remote control within 80.0 feet (24.3 m) of vehicle during "Parent Mode" or "Parent Override Mode."
If you are within 80.0 feet (24.3 m) of vehicle and vehicle is not responding, replace remote control batteries.
Charge the battery. Battery should be charged before first use. Never charge the battery longer than 18
hours.
Check battery connections during charging. Check all wires and connectors. Make sure that they are
connected properly. See assembly steps 12C & 15C.
Make sure wall outlet power is "ON."
Check all wires and connectors. Make sure that they are connected properly. See assembly steps 12C & 15C.
Thermal switch may have tripped because the vehicle was overloaded or the driving conditions were too
severe. Once the switch/fuse has tripped, release the button on the steering wheel and wait 15 seconds
before operating the vehicle again. To avoid tripping the fuse, do not overload the vehicle by exceeding the
43.0 lb (19.5 kg) maximum weight capacity. Do not pull anything behind the vehicle or drive up hills as it will
trip the fuse. Do not run into fixed objects, which can cause the wheels to stop spinning and ultimately trip the
fuse.
Improper care and charging may lead to a shorter battery life. Please contact Radio Flyer customer service
for replacement parts.
The electrical switch may have become corroded due to water or moisture. Contact Radio Flyer Customer
Service and provide pictures of damaged components.
Call Radio Flyer Customer Service for additional support.
Turn vehicle power switch "ON" before each use, and turn power switch "OFF" after each use.
Charge the battery. Battery should be charged before first use. Never charge the battery longer than 18
hours.
Check battery connections during charging. Check all wires and connectors. Make sure that they are
connected properly. See assembly steps 12C & 15C.
Make sure wall outlet power is "ON."
The battery should not be charged for more than 18 hours. Charging for periods greater than 18 hours can
cause damage to the battery life.
Improper care and charging may lead to a shorter battery life. Please contact Radio Flyer customer service
for replacement parts.
Maximum weight capacity = 43.0 lb (19.5 kg). Overloading the vehicle will cause lower speeds.
Driving on hard level ground is preferred. Driving on an incline will decrease the speed of the vehicle.
Charge the battery. Battery should be charged before first use. Never charge the battery longer than 18
hours.
Check battery connections during charging. Check all wires and connectors. Make sure that they are
connected properly. See assembly steps 12C & 15C.
Make sure wall outlet power is "ON."
Improper care and charging may lead to a shorter battery life. Please contact Radio Flyer customer service
for replacement parts.
Make sure vehicle power switch located under spoiler is "ON."
Turn parent remote control "ON" to activate "Parent Override Mode" and make sure you are within 80.0 feet
(24.3 m) of vehicle.
Remove the seat, and change vehicle mode to "Child Mode" or "Parent Override Mode."
Check all wires and connectors. Make sure that they are connected properly. See assembly steps 12C & 15C.
The electrical switch may have become corroded due to water or moisture. Contact Radio Flyer Customer
Service and provide pictures of damaged components.
Call Radio Flyer Customer Service for additional support.
Call Radio Flyer Customer Service for additional support.
Call Radio Flyer Customer Service for additional support.
Make sure vehicle power switch located under spoiler is "ON."
Turn parent remote control "ON" by sliding power switch to "ON" position.
Remove the seat, and change vehicle mode to "Parent Mode" or "Parent Override Mode."
Bring parent remote control within 80.0 feet of vehicle during "Parent Mode" or "Parent Override Mode." If you
are within 80.0 feet (24.3 m) of vehicle and vehicle is not responding, replace remote control batteries.
To pair Parent Remote Control to vehicle, refer to steps 19 & 20.
Call Radio Flyer Customer Service for additional support.
Replace parent remote control batteries with 2 new AAA batteries.
Call Radio Flyer Customer Service for additional support.
SOLUTION