CARE AND MAINTENANCE
WARNING
• Always disconnect the power source before attempting to install, service, relocate or maintain the
pump. NEVER touch sump pump, pump motor, water or discharge piping when pump is connected
to electrical power. NEVER handle a pump or pump motor with wet hands or when standing on wet
or damp surface or in water. Fatal electric shock COULD occur.
• Risk of injury! When performing any type of maintenance, wear safety glasses. Failure to follow
COULD result in serious injury.
1. Let the pump cool for a while before servicing.
2. Disassembly of the motor prior to expiration of warranty will void the warranty. If repairs are
required, see troubleshooting chart.
3. Inlet should be kept clean and free of all foreign objects and inspected regularly. A clogged inlet will
damage pump.
4. Pump should be checked monthly for proper operation.
TROUBLESHOOTING (CAUTION: Shut off power to pump.)
PROBLEM
Pump does not
run or make
humming sound
Pump runs but
does not deliver
water
POSSIBLE CAUSE
1. Line circuit breaker is off, or fuse is
blown or loose.
2. Water level in sump has not
reached turn-on level as indicated in
installation drawing.
3. Pump cord is not making contact in
receptacle.
4. Float is stuck.
1. Check if valve is installed backward.
2. Discharge shut-off valve (if used)
may be closed.
3. Impeller or volute openings are fully
or partially clogged.
4. Pump is air-locked.
5. Inlet holes in pump base are
clogged.
6. Vertical pumping distance is too high.
CORRECTIVE ACTION
1. Reset breaker or replace fuse.
If problem continues, contact a
plumbing professional.
2. Pump will turn on when water level
reaches appropriate depth for your
switch type.
3. Replug pump cord.
4. Float should operate freely in
basin.
1. Arrow on valve should point
direction of flow.
2. Open shut-off valve.
3. Remove pump and clean.
4. Start and stop several times by
plugging and unplugging cord. Check
for clogged vent hole in pump case.
5. Remove pump and clean the
openings.
6. Reduce distance or change the
discharge fittings of the pump.
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