HPC MINI SPEEDEX 9120RM Manual Del Usuario página 36

English
1. BEARINGS and SLIDING SURFACES – These are to be given a light coat of a light grease at least every six months.
2. EXPOSED STEEL SURFACES – All remaining exposed steel shafts, etc., should be sprayed with WD-40 or equivalent light oil every
six months. Wipe off any excess.
3. CLEANING – Remove all brass chips, dirt, and grit from the surface of your machine daily with a soft bristle brush. Take particular
care in keeping the key vise jaw area clean and free of all residue build-up.
4. CUTTER SHAFT AREA – The bearings used are "OIL-LITE" and require no additional lubrication.
5. GUARANTEE – The machine is fully guaranteed for 90 days from the date of purchase, against factory defects in material and
workmanship. Mail the warranty card to HPC immediately, to validate your guarantee. Should your machine require factory repairs, it
should be packed securely, along with a letter stating clearly what you feel the problem is, and returned to the factory.
During the 90 day warranty period, you will be billed for the handling and shipping only. Neither HPC, Inc., nor its distributors have
"loaner machines" available.
If the need should arise, please note the following in order to assure you, our customer, of prompt service on your key machine repair:
1. The HPC Service Center answers questions involving key machines and related parts Monday through Friday from 8:00am to 3:30pm
Central Time.
2. REPAIRS – The preventive maintenance and recalibration of depth and space, as fully outlined in this manual, are the only repairs or
adjustments suggested. Every effort has been made to thoroughly field test every machine for both permanent shop and/or service
truck installations. Internal operating mechanisms, while extremely simple in function and design, are factory repairable only.
Additional repair charges may be incurred by attempting to fix these type of repairs yourself.
3. Parts for repairing any HPC key machine can be purchased directly through the Service Center by calling our toll-free number: 1-800-
323-3295. When ordering any parts over the phone, please have a list of the part numbers and descriptions ready to expedite the ordering
process. If the parts are needed in a hurry, they can be sent out UPS Next Day Air. There is an extra cost incurred when parts are shipped
this way, and UPS does not deliver on weekends or some holidays.
4. If you need to send an HPC key machine in for repair, pack the machine securely in a box or container strong enough to prevent damage
during shipping. Also be sure that your machine is equipped with an HPC cutter when it is sent in for repairs. Include a letter explaining
exactly what type of problem you are having and any other work you may want done on the machine. Make sure your address and phone
number are on the letter as well as the name of someone we can contact if the need arises while repairing your machine. Our shipping
address is:
5. The usual method of payment for key machine parts is C.O.D. Other methods of payment include Visa, Mastercard or pre-paying your
order with a check. If you wish to have your HPC distributor billed for the cost of repairs, they will have to call in with approval of the
billing and a purchase order for the work being done, before the machine is repaired. Unless otherwise specified, key machines that are
not under warranty will be shipped C.O.D. via UPS after the repairs have been made.
6. If you wish for the service department to call you with an estimate for repair of your machine, please specify this request in writing.
7. If while inspecting your machine our service department discovers additional problems not listed in your note, a service technician will
call you with this information and the estimated charges to repair.
8. If no request is made for HPC to call with a repair estimate, but the cost is expected to exceed $250.00 or 25% of the cost of a new
machine, you will be contacted with this information.
9. You will be contacted if the C.O.D. amount will exceed $250.00.
10. If after informing you of the repair estimate it becomes apparent that the cost will be higher, you will receive a call informing you of the
additional charges before any additional work is done.
LUBRICATION, PREVENTIVE MAINTENANCE,
GUARANTEE, and REPAIRS
HPC SERVICE CENTER
HPC, Inc.
Attn: Service Center
3999 N. 25th Avenue
Schiller Park, IL 60176
MINI SPEEDEX ®
9120RM
35