T
r
o
u
b
l
e
s
h
o
o
t
i
n
g
T
r
o
u
b
l
e
s
h
o
o
t
i
n
g
Defect
Item does not operate
The kettle switches off
too early
The kettle does not
switch off
The kettle can not be
switched on
D
i
s
p
o
s
a
l
D
i
s
p
o
s
a
l
Notice for environmental: If at any time in the future you should need to dispose of this
product please note that waste electrical products should not be disposed of with
household waste. The symbol (crossed dustbin see on the right side) on the
packing is indicating it.
Please recycle where facilities exist. Check with your local authority or retailer for
recycling advice. (Waste Electrical and Electrical Equipment Directive)
W
a
r
r
a
n
t
y
c
l
a
i
m
s
W
a
r
r
a
n
t
y
c
l
a
i
m
s
The guarantee period for this appliance is 24 months. The guarantee starts from the date of
purchase (cash receipt). In case of malfunction you may send the appliance to your dealer; add
information about the malfunction and the original purchase receipt (which is obligatory for a
repair free of charge)
Within the guarantee period we repair defects of the appliance, which are based on material or
manufacturing faults, at our choice by repair or exchange. These obligations do not extend the
period of guarantee. No claim on a new period of guarantee results from it.
In case of demands contact the Service Hotline:
PRODOMUS Vertriebsgesellschaft mbH
Customer Service (Kundendienst)
Landsbergerstrasse 439
81241 Munich, Germany
Service Hotline: 0049 (0) 89 3000 88 – 21
Service Fax: 0049 (0) 89 3000 88 – 11
An exact description of the complaint reduces the processing time.
We apologise for any inconvenience, that any claims of good-will are excluded:
- after expiry of the lifetime due to the construction and especially for batteries,
accumulators, electric lamps etc.
- for consumption accessories and wear parts such as driving belts, motor coals, tooth
brushes, grinding attachments, dough hooks, beaters, mixer attachments, round cutters etc.
- in case of breakage, as e.g. glass, porcelain or plastic
Reason
Item is switched off
Item is not connected to the
mains outlet
The kettle is heavily scaled
The lid is not closed properly
The boil-dry protection has
triggered and the kettle has not
cooled down sufficiently
14
How to repair
Set switch to ON
Connect the plug to the mains
socket
De-scale the kettle
Close the lid properly
Take the kettle from the base and let
cool down