8. TROUBLESHOOTING
Fault
EN
Fan unit not
changing
direction.
Fan unit not
functioning.
Control
unit not
functioning.
Noise level
higher than
normal when
operating in
normal mode.
24
Cause
Remedy
Control unit
• Set the controls
operating in "full-
to eco-mode
blast" mode.
(heat recovery).
Fan unit not wor-
• Replace the fan
king properly.
unit.
Control unit /
• Replace the con-
power supply not
trol unit / power
working properly.
supply.
No power.
• Restore power
supply.
Installation error. • Check the ca-
bling and wiring.
• Check whether
all plugs have
been properly
connected.
Fan unit not wor-
• Replace the fan
king properly.
unit.
Control unit /
• Replace the con-
power supply not
trol unit / power
working properly.
supply.
Installation
• Check the ca-
error.
bling and wiring.
• Check that the
control unit
is installed
correctly.
Power supply not
• Replace the
working properly.
power supply.
Control unit not
• Replace the
working properly.
control unit.
Rotor blades
• Clean the rotor
dirty.
blades.
• Clean the ventila-
tion unit.
Dirt or other
• Remove dirt or
elements in the
other elements.
fan.
• Clean the ventila-
tion unit.
Distance between
• Check the
the heat exchan-
spacers on the
ger unit and fan
fan unit.
unit too small.
• Increase the
distance.
Fan speed too
• Switch to a lower
high.
speed.
Fault
Cause
Inside cover is
shut.
Filter clogged up. • Clean the fi lter or
Heat exchanger
unit dirty.
Low level of
airfl ow.
Fan speed too
low.
Units not working
in conjunction
with each other
(in pairs).
Control unit is
operating in "full-
blast" mode.
Incoming air
is cold.
Heat
exchanger unit
missing.
9. TECHNICAL ASSISTANCE
If the product fails to turn on or it operates ab-
normally or is abnormally noisy, disconnect the
product from the power by positioning the "0/1"
switch on the side of the main unit to "0". Contact
your dealer immediately and request technical as-
sistance from our qualifi ed staff.
10. PUTTING OUT OF SERVICE AND RECYCLING
EC legislation and our consideration of
future generations mean that we should
always recycle material where possible;
please do not forget to deposit all packa-
ging in the appropriate recycling bins. If
your device is also labeled with this symbol, please
take it to the nearest. Waste Management Plant at
the end of its serviceable life.
If you have any queries about S&P products, plea-
se contact our After-Sales Service Network if you
are in Spain or your local S&P dealer in any other
country. If in doubt, please visit our Web-page
www.solerpalau.com
Remedy
• Open the inside
cover.
replace it.
• Clean the heat
exchanger unit.
• Clean the ventila-
tion unit.
• Switch to a
higher speed.
• Check that the
units are co-
rrectly connected
to the control
unit.
• Select Eco-mode
(heat recovery) at
the control unit.
• Insert the heat
exchanger.