Troubleshooting - Terragene IC10FR Manual Del Usuario

Troubleshooting

Fault
The incubator does not start.
The Incubator informs an error in an
incubation position during "Autotest".
The Incubator informs an error in an
incubation position during "Autotest".
An incubation can not be run in
a SCBI or Protein Pen incubation
position (position's red light is on).
The Incubator does not run an
incubation in any position.
Is not possible to change temperature
and/or time setting.
The printer does not print (printer
blue light blinks quickly).
The printer releases unprinted paper.
The Incubator can not be updated.
The Incubator is not detected by
Bionova Traceability Software.
®
Possible cause
Power supply is not connected.
A indicator is placed in the incubation
position during the Autotest.
Dust particles might be obstructing
the readout mechanism.
Position disabled. Error in that position
during "Autotest".
Incubation temperature not stable.
Ongoing reading.
The printer cover is not tightly closed.
Printer without paper.
Paper roll is not placed correctly.
Bionova Traceability Software is
®
being run.
The Incubator is turned off / incubator
is not connected to the PC.
IC10/20FR Page 17
Action
Check that the power supply is connected to
a proper mains. Check that the DC plug of
the power supply is connected to the rear of
the Incubator.
Check that every incubation position is
empty during the Autotest.
Avoid using the Incubator
environments. Use air to dust-off inside a
position. Do not insert solid objects. Once
cleared, restart the Incubator.
Make sure that the position is empty when
starting the Incubator. Once cleared, restart
the Incubator.
Wait until temperature is stable before any
incubations.
Wait for any incubation to complete, and try
again.
Check that the cover is tightly closed.
Place a new paper roll in the right direction.
Place the paper according to the directions
on the Replacement of the paper roll section.
Close Bionova Traceability Software and
®
restart the Incubator.
Follow the directions on the Start-up section
to set-up the device properly.
in dusty