Troubleshooting
Problem/possible cause
Mask is uncomfortable
Headgear straps are too tight.
Mask could be the wrong size.
Mask leaks around the face.
Cushion membrane is creased or folded.
Mask could be the wrong size.
6
Solution
The cushion membrane is designed to
inflate against the patient's face to provide
a comfortable seal with low headgear
tension. Adjust straps evenly. Ensure that
the headgear straps are not too tight and
that the cushion is not crushed or creased.
Check the patient's size against the fitting
template located on the mask packaging.
Refit the mask according to the instructions.
Ensure that you position the cushion
correctly on the patient's face before pulling
headgear over their head. Do not slide the
mask down the patient's face during fitting
as this may lead to folding or curling of the
cushion.
Check the patient's size against the fitting
template located on the mask packaging.