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Troubleshooting
m
WARNING!
Always unplug the power cord before performing any adjustments, maintenance or repairs to your
electric vacuum + mulcher.
Problem
1. Bag full.
2. Blocked air inlet/outlet.
3. Blocked impeller.
Unit will not vacuum
4. Dirty bag.
5. Torn bag.
6. Bag unzipped.
7. Unit unplugged.
1. Unit is unplugged.
2. On/Off switch is not squeezed properly.
3. Defective On/Off switch.
Unit will not start
4. House circuit may have tripped.
5. The collection bag is not attached properly.
6. The handle is not fully extended.
7. Unit is tilted.
8. Unit is overheated.
Possible Cause
10
Solution
1. Empty the bag.
2. Clear the blockage.
3. Clear the blockage.
4. Clean the bag.
5. Replace the bag.
6. Zip up the bag.
7. Plug into an outlet or an extension cord.
1. Check cord to make sure it is plugged into an
electrical outlet.
2. Press the safety lock button, and squeeze the ON/Off
switch.
3. Call the Snow Joe
+ Sun Joe
®
at 1-866-SNOWJOE (1-866-766-9563).
4. Check wall circuit breaker panel and reset if necessary.
5. Attach the collection bag securely.
6. Extend the handle until it clicks into position.
7. Place the unit stably on the ground, with all 4 wheels
touching the ground.
8. Unplug the unit, clear any blockage, and let it cool
down for a while.
customer service center
®
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