Troubleshooting - Emist EPIX360 Manual De Usuario

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No Power to the
System (Battery)
operates, but red
indicator light not
Inadequate Mist
System turns
automatically
©2021 EMist® is a registered trademark of SanoTech 360, LLC. All rights reserved.
EMI-018-21 Multilingual Manuals - 031721
TROUBLESHOOTING, SUPPORT, & REPAIR
INDICATIONS & REMEDIES
PLEASE SEE BELOW FOR EASY INSTRUCTIONS FOR ADDRESSING
ISSUES THAT MAY ARISE WHILE USING THE EPIX360™
Issue
System
illuminating
No Mist or
Nozzle Tip
leaking or
dribbling
on and off
Reason
Battery Not Installed
Correctly
Battery Not Charged
Battery Does Not Slide
Easily into the slot (Do
not try to slam the
battery to seat)
High Voltage power
supply LED is broken
High voltage power
supply is not working
Tank Empty
Tank Not Seated
Correctly
System Lines not
primed
Battery Not fully
charged
Nozzle Clogged
Release check valve
missing from port of
system
Internal Component
Leak
Pump Failure
Remove tank when
system not in use.
Nozzle Extension &
Tip are not lined up
or check valve is not
seated correctly
Trigger button failure
Main electrical
componets have been
exposed to liquid/
moisture

Troubleshooting

Verify battery connector issue
by trying the 2nd battery to
determine if it will not seat
correctly. if not, Battery is
mechanically obstructed
Call Customer Care
Fill Tank
Remove Tank and Re-
apply
Prime System for 5 to 10
seconds after replacing
tank
Charge to Full battery
Remove Nozzle Tip to
check if any residual or
contaminant is blocking
Replace check valve if
missing
Call Customer Care
Verify the nozzle tip is
hand tighened in place
Call Customer Care

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