EN
14
TROUBLESHOOTING, SUPPORT, & REPAIR
INDICATIONS & REMEDIES
PLEASE SEE BELOW FOR EASY INSTRUCTIONS FOR ADDRESSING
ISSUES THAT MAY ARISE WHILE USING THE EPIX360™
Issue
•
•
No Power to
•
the System
(Battery)
•
System
operates, but
red indicator
•
light not
illuminating
•
•
•
•
No Mist or
Inadequate
•
Mist
•
•
•
•
Nozzle Tip
•
leaking or
dribbling
•
System turns
•
on and off
automatically
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Reason
Battery Not Installed
Correctly
Battery Not Charged
Battery Does Not
Slide Easily into the
slot (Do not try to
slam the battery to
seat)
High Voltage power
supply LED is
broken
High voltage power
supply is not
working
Tank Empty
Tank Not Seated
Correctly
System Lines not
primed
Battery Not fully
charged
Nozzle Clogged
Release check valve
missing from port of
system
Internal Component
Leak
Pump Failure
Remove tank when
system not in use.
Nozzle Extension &
Tip are not lined up
or check valve is not
seated correctly
Trigger button failure
Main electrical
componets have
been exposed to
liquid/moisture
Troubleshooting
Verify battery connector
issue by trying the 2nd
battery to determine if it will
not seat correctly. if not,
Battery is mechanically
obstructed
Call Customer Care
•
Fill Tank
•
Remove Tank and
Re-apply
•
Prime System for 5
to 10 seconds after
replacing tank
•
Charge to Full battery
•
Remove Nozzle Tip to
check if any residual
or contaminant is
blocking
•
Replace check valve if
missing
•
Call Customer Care
Verify the nozzle tip is
hand tighened in place
Call Customer Care