Plantronics A20 Manual Del Usuario página 10

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TROUBLESHOOTING
UK
I CANNOT HEAR A DIAL TONE
Press the Headset/Handset Selector Button (7).
Check that all connections are correct and firmly in place.
Ensure Headset is centered on your ear.
Adjust Configuration Dial (12) (see page 7).
I PLUGGED EVERYTHING IN BUT THE
LIGHTS WON'T COME ON
Plug the AC Adapter into another wall outlet and ensure the power supply is switched on.
Press the Headset/Handset Selector Button (7) at the front of the Amplifier to make sure Amplifier
is in headset mode.
NB. The OLI only works in Headset mode.
THE LIGHTS ARE ON BUT I CAN'T HEAR ANYTHING
WHEN I LIFT THE HANDSET
Turn the Configuration Dial (12) on the left hand side of the adapter clockwise through each of
the four positions until you hear dial tone.
Check that all the cables are completely plugged in and in the correct port.
Press the purple mode button and listen for a musical beep. If you don't hear these musical
beeps there could be something wrong with the headset or adapter - call your supplier or local
Plantronics office for help.
I HEAR A DIALTONE WHEN I LIFT THE HANDSET BUT
THERE'S ALSO A RASPING NOISE
Turn the Configuration Dial (12) on the left hand side of the adapter clockwise to the next setting
until the dial tone can be heard normally. (There are four settings).
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