CALEFACTIO CONDENSAFE CSNP20 Instrucción página 3

troubleshooting
iF the pump does not FunCtion properlY, reFer to the FollowinG:
1. Unit does not run
a) Check the power supply
b) Check the appliance to see if condensation is actually being generated
c) Check to make sure the pump float mechanism moves freely and clicks
the activation switch when moved up and down
d) Check the drain line(s) into the pump for obstructions. note: If these lines
are clogged and remain clogged, the appliance may eventually be damaged.
2. Pump makes loud noise when running
Check the tank for debris and clean if necessary.
Refer to the maintenance section for cleaning instructions.
3. Unit runs but does not pump liquid out
a) Check the floats to be sure that they are not stuck in the up position.
b) Check the height of the discharge tubing to be sure it does not exceed the
allowed head Operating point start ± 34 mm, stop ± 13 mm. Alarm 40 mm.
c) Check the discharge tube for obstructions and clear if needed.
d) Check the check valve for obstructions. Refer to the maintenance section
for cleaning instructions.
Warranty
one (1) Year limited warrantY For model Csnp20 From the date oF purChase,
or siX (6) months aFter the date oF manuFaCture.
Calefactio Solutions Inc. warrants to the original purchaser ONLY that the products subject
to this sale, are free of material and workmanship defects, and conform to the specifications
published by Calefactio Solutions Inc.
This warranty is only valid if the product is installed and used under normal working
conditions, and for the purpose for which it was intended, given the terms and conditions
listed below. If the buyer does not provide protective storage, does not install or maintain
the equipment according to manufacturer's instructions, this warranty will become NULL
and VOID. ln the event that the buyer discovers a material defect or notices malfunctioning
from the products, they must immediately notify the installer/distributor/store from which
the product was purchased, who will, in turn, notify Calefactio Solutions Inc. of the claim.
Notifications for product malfunctions will not be received by Calefactio Solutions Inc.
past the timeframe given for the warranty, which is determined, based on the date the
product was manufactured.
If requested by the manufacturer, prior to attempting any repairs, defective products or
parts thereof must be promptly returned to one of the manufacturer's warehouses, or sent
to an authorized service representative, as indicated by the manufacturer. The manufacturer
accepts no responsibility for loss or damage to the product(s) while in transit, nor will any
warranty claim be considered unless the returned goods are received in the exact condition
they were in prior to shipping. Claims for damage due to shipping are the sole responsibility
of the customer and must be resolved by the customer directly with the shipping carrier.
Repaired or replacement products will be shipped to customer at FOB factory terms. The
manufacturer warrants replacement parts for ninety (90) days or for the remainder of the
warranty of the product that was repaired or replaced.
If a claim is deemed valid, the manufacturer's sole obligation under warranty shall be,
at their own discretion, to repair or replace the defective product. NO cash refunds will
be given. Calefactio Solutions Inc. reserves the right to correct the malfunctioning of
the product by using new or used replacement parts. Such repairs will be performed at
Calefactio Solutions Inc. ' s expense. Calefactio Solutions Inc. will NOT accept any claims from
the customer for labour costs associated with the removal or reinstallation of the product
and/or part thereof. No claims will be accepted for returned items which show obvious
signs of repairs, alterations, and/or other modifications (to the product or any of its parts
thereof) effected without first obtaining written authorization from Calefactio Solutions
Inc. ln the event that Calefactio Solutions Inc. is unable to repair the product, Calefactio
Solutions Inc. will provide the buyer with a replacement product. While replacing parts or
replacing the product itself, Calefactio Solutions Inc. reserves the right to make changes
in the design, construction or materials if it is deemed necessary to replace defective
products with new models of the same equipment and/or upgrade the parts of any product
judged to be defective.
4. Liquid drains back into pump from discharge line
a) Check valve may have debris in it. Refer to the maintenance section for
cleaning instructions
b) If the discharge line is plumbed so the highest point is less than 1 m above
the pump, the check valve may allow liquid to drain out of the line. This is
normal and will not damage the pump.
5. Liquid leaks from around the check valve
a) If the check valve is too tight or too loose it may leak around the 0-ring. Check
that the valve is hand tight, and then tighten an addition ½ turn with a wrench.
b) If the 0-ring under the check valve is damaged, replace with a new one or
purchase a replacement check valve, which includes a 0-ring.
Under the terms of this warranty, in no event shall the manu facturer be held responsible
or liable for:
1. Consecutive, indirect or particular loss or damages. Such damages include, but are not
limited to, loss of profits, loss of capital, loss of revenue or savings, loss resulting from the
non-use of the product or of associated equipment, downtime, cost of substitute equipment,
facilities or services, injuries, property damages or any claims of third parties (including
the customer). Some states/provinces do not allow limitations or exclusions of indirect
or consecutive damages; therefore this clause may not be applicable in certain cases.
2. Damages, defects or malfunctioning caused by a failure to install and maintain the
product in accordance with the printed instructions that were included with the product.
3. Malfunction or damages due to abnormal conditions of use, accidents, mishandling,
neglect or misuse of the product (i.e. using the product for purposes other than for
which it was intended).
4. Loss, damage and/or labour costs incurred as a result of the improper installation
or the installation of defective parts or inadequate repairs/service by others, using
unauthorized attachments or modifications.
5. Damage caused by (including but not limited to) sand or abrasive materials, buildup of che-
mi cal products, mud, oily residues, acids, corrosion, mishandling or improper installation.
6. Damage caused by natural disasters such as fire, wind, earthquakes, and lightning.
7. Parts, components or products not manufactured by Calefactio Solutions Inc. but used
in conjunction with the products that are subject of this sale.
8. Any abuse or misuse by the customer.
All repairs and/or services performed by manufacturer for reasons other than those covered
under this warranty will be charged accor ding to the manufacturer's current equipment,
parts and service fees.
Returned products or parts will NOT be accepted if returned to manufacturer without
obtaining approval prior to shipment.
The present warranty is the sole warranty of the manufacturer. Any other warranties express
or implied in law or in fact, including but not limited to, warranties of merchantability or
fitness for particular purpose, are hereby specifically disclaimed.
Some states/provinces do not allow limitations on the duration of implied warranties;
therefore, this clause may not be applicable to you.This warranty extends ONLY to the
original purchaser and is therefore not transferable.
EN