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TROUBLESHOOTING GUIDE
Before calling a technician, see how to proceed if your air conditioning device presents
some of the following described symptoms.
TROUBLE
PROBABLE CAUSE
The unit does not work
1) The main switch turned off
2) Appliance is unplugged
3) Energy failure
The unit does not
1) Dirty air filter
work properly
2) Air flow is blocked
3) The room is not well closed
4) There is some heat source
5) Thermostat knob is not
correctly placed
6) The device is under
dimensioned for the premises
Frozen internal
1) Unproper air flow
heat exchanger
2) Dirty air filter
Water leaks within
1) Clogged drainage
the room
2) Improper installation
SOLUTIONS
1) Turn main switch back on
2) Plug your unit to the electrical
outlet
3) Wait for the energy to come back
1) Clean the air filter
2) Remove objects interfering
the air flow (curtains, furniture, ...)
3) Be sure all the doors and
windows are well closed
4) Supress any heat source
5) Place the thermostat knob
correctly according to this
handbook
6) Chose a larger model to fulfill
your needs
1) Move objects that may be
blocking the air flow
2) Clean the air filter
1) Unclogged the drainage
2) Install the unit properly according
to this handbook
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