Frequently Asked Questions
Is the stimulation safe and
humane?
How old does my pet have to be
before using the PetSafe Remote
Trainer?
Once my pet is trained and has
been obeying my commands,
will he have to continue to wear
the Receiver Collar?
Is the Receiver Collar
waterproof?
Can I use the Remote Trainer
with more than one pet?
Can I use the Remote Trainer on
aggressive dogs or stop my dog
from being aggressive?
Will I get exactly 100 yards of
range with the Remote Trainer?
How long can I continuously
deliver stimulation to my pet?
What do I do if my pet's neck
becomes red and irritated?
Can I place the Receiver Collar
on another collar?
Can I attach a leash to the
Receiver Collar?
How often do I need to replace
the batteries?
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While the stimulation is unpleasant, it is harmless to your
pet. Electronic training devices require interaction and
training from the owner to achieve desired results.
Your pet should be able to recognize basic obedience
commands such as "Sit" or "Stay". The Receiver Collar may
be too large for pets under 8 pounds.
Probably not. You may need to reinforce training with the
Receiver Collar from time to time.
Yes. When changing the batteries, be sure to keep the area
free of dirt and debris. Also, make sure the screws are fl ush
with the Battery Lid.
Yes, you can use the Remote Trainer on any pet you want to
train. If you would like to train more than one pet at a time,
you will have to buy multiple systems.
We do not recommend any of our products to be used on
aggressive dogs. If you are unsure if your dog is aggressive,
please consult your veterinarian or a certifi ed trainer.
The range of the Remote Trainer will vary according to
terrain, weather, vegetation, as well as transmission from
other radio devices. See "How the System Works" for tips
on maximizing your range.
The maximum amount of time you can press the
Stimulation Only Button and deliver stimulation to your
pet continuously is 8 seconds. After this, the Remote
Transmitter will time-out, and the Stimulation Only Button
must be released and pressed again.
Discontinue use of the Receiver Collar for a few days. If the
condition persists beyond 48 hours, see your veterinarian.
Once the skin returns to normal, monitor your pet's skin
condition closely.
No. The collar used for this unit has a sleeve to hold the
Antenna.
No. This can result in pulling the Contact Points too tightly
against your pet's neck. Use a separate collar placed above
the Receiver Collar to attach a leash.
If the Receiver Collar is left on continuously, the batteries
will last about 2 weeks. We recommend you turn the Re-
ceiver Collar off when it is not in use. The 9-volt battery in
the Remote Transmitter will last about 2-3 months, depend-
ing on the frequency of use.
1-800-732-2677