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Idiomas disponibles
Idiomas disponibles
EnglisH
12
Troubleshooting
Problem
The appliance does
not work.
The motor produces
an unpleasant smell
during processing.
The appliance stops
running because the
blade unit is blocked.
Even though the filter is
assembled in the
blender jar, the fruit
juice or soy milk
contains pulp.
The blender jar leaks.
Powder or liquid leaks
out of the mill (specific
types only).
Frequently asked questions
Question
Can I clean all removable parts
in the dishwasher?
What does 'pulse' mean?
Can I put boiling hot
ingredients in the blender jar?
Can I chop raw meat in the
mill (specific types only)?
Solution
Check if you have plugged in the appliance. Also check if the blender
jar or the mill beaker (specific types only) is properly attached.
It is common for a new appliance to give off an unpleasant smell or
emit some smoke the first few times it is used. This phenomenon stops
after you have used the appliance a few times. The appliance may also
give off an unpleasant smell or emit some smoke if it has been used too
long. In this case switch off the appliance and let it cool down to room
temperature.
Switch off the appliance and use a spatula to dislodge the ingredients
that block the blade unit. We also advise you to process a smaller
quantity and/or to cut ingredients into smaller pieces before you put
them in the blender jar or mill beaker (specific types only).
Make sure the filter is assembled properly in the blender jar. The
grooves of the filter should fit exactly onto the ribs inside the blender
jar. When you pour out the juice or soy milk, do not open the lid and
also leave the measuring cup and the filter in the jar.
Switch off the appliance and pour out the ingredients. Then remove
the blade unit. Check if the sealing ring is assembled properly on the
blade unit.
Switch off the appliance and remove the mill. Then remove the blade
unit. Check if the sealing ring has been assembled properly on the blade
unit. Do not use the mill to process liquids; use the blender instead.
Answer
All parts except the motor unit can be cleaned in the
dishwasher. Clean the motor unit with a moist cloth.
When you turn the control knob to pulse position, the
appliance runs at high speed as long as you hold the knob in this
position. Use the pulse position when you want to have more
control over the process, for instance when you blend a milk
shake or crush ice cubes.
No, let the ingredients cool down to 80°C before you put them
in the blender jar to avoid damage to the jar.
No, this is not possible. Use the blender to chop raw meat.
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