TROUBLESHOOTING
PROBLEM
1 - Leaks from handle
2 - Insufficient flow rate
3 - Leak at connection points
4 - Loose faucet body
5 - Sprayer button stops working
PARTS LIST -
For any parts needed but not shown, please contact VIGO Technical Support
PART
Pull out Hose (black nylon)
Sprayer
Handle Lever
Handle Button
Handle Set Screw
Handle
Sedal Cartridge
Metal braided Hose
Sprayer Washer
Black Washer with Screen
POTENTIAL CAUSE
1.A - Cartridge unseated
1.B - Cartridge defective
2.A - Dirty aerator
2.B - Clog in supply hose / line
3.A - Sprayer hose not tight
3.B - Flexible hose leaking at body or connection point
4 - Metal screw is not locked into internal white washer hole
location
5.A - Debris in aerator
5.B - Wear and tear on button
PART #
SUPPLY DATE INDICATOR (INTERNAL USE ONLY)
74000W
W
74025
W
78070B
W
78009B
W
78070A
W
74035
W
74026
W
W
74020
W
74008
W
74010
TOLL FREE: (866) 591 - 7792
E-Mail: techmail@vigoindustries.com
www.vigoindustries.com
CORRECTIVE ACTION
1.A - Remove cartridge from housing, was thoroughly with hot
water and reseat in housing.
1.B - Contact VIGO Technical Support for replacement.
2.A - Remove and soak / clean with a non abrasive agent (i.e.
vinegar).
2.B - Remove sprayer or supply line and flush lines
3.A - Remove spiral neck by loosing the metal screw and pulling
up on the spiral neck exposing the spray hose. Make sure the
washer is seated properly and retighten with an adjustable
wrench.
3.B - Tighten hoses. If this does not resolve the issue, remove
the flexible hose and rethread, checking to make sure the
connection is secure. Make sure to use pipe tape.
4 - Loosen metal screw, lift off the spiral neck and reseat making
sure to thread the metal screw into the white washer housing.
5.A - Remove and clean aerator.
5.B - Contact VIGO Technical Support for replacement.