TROUBLESHOOTING
PROBLEM
•
Doesn't work
•
Indicator flashes
red and blue
FAQS
HOW DO I KNOW IF THE WAND IS WORKING
The light ring will flash blue indicating the UV-C LEDs are on and
sanitizing. Use the UV-C test strip for proof of the UV-C LED's effectiveness.
LED INDICATOR KEEPS FLASHING RED. WHAT DOES IT MEAN?
Flashing red means the safety mechanism is not engaged. Please make
sure to press and hold both side buttons after a short press of the power
button.
IS THIS SAFE TO USE ON ELECTRONIC DEVICES?
Yes, UV CLEAN uses UV-C light, not water or chemicals. UV-C light kills germs
and is completely safe for use on electronic devices.
WHAT CAN IT SANITIZE?
The UV CLEAN Portable Sanitizer Wand was designed to sanitize just
about anything. Use it to sanitize any surface or object. UV-C light is
harmful to the eyes and skin. Avoid direct exposure. For more information
about how UV-C works, please visit www.HoMedics.com.
POSSIBLE CAUSE
•
Not charged
•
Side buttons not pressed in
and/or power button has not
been pressed
•
Charging cable plugged in
•
UV-C LEDs are damaged
SOLUTION
•
Charge following the "Charging
your Portable Sanitizer Wand"
instructions
•
Press and hold both side
buttons. Short press the power
button while keeping the side
buttons pressed in
•
Unplug charging cord to
sanitize
•
Do not attempt to use again.
Contact HoMedics Consumer
Relations
?
9