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FAQ
1. The computer does not display the USB symbol when transferring files.
A: Since the device is 32-bit Android system, the computer cannot display the USB symbol.
However, you can open "Computer" or "My Computer" in your computer to view the disk
name "AGP-T03" and continue the transmission.
2. The computer reminded that the format is not supported during the transmission of files.
A: Due to system reason, some formats may cause the computer to pop up "format not
supported" window when transferring files. In fact, they can be supported. When this
window pops up, please select "Yes" and "Do this for all files". The transmission will
continue without appearing this window.
3. The navigation bar will disappear after open some applications.
A: When the navigation bar disappears, you can check whether the navigation bar is
hidden. Steps: Settings > Navigation bar > Hide navigation switch, and select Close. If there
is no problem in the navigation bar setting, you can pull down from status bar to open the
notification bar, and the navigation bar will be appeared. You can choose to exit and
return.
4. Some video formats cannot be opened in the built-in video software?
A: The built-in video software of this device has limited decoding capability. It can
download third-party video software for playback. In addition, files in rmvb format are
copyright protected, so this device cannot support this format.
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