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Troubleshooting
Issue - I pulled the TuneBase FM out of the power outlet of my car but the rubber washer
slipped off and remained in the power outlet.
Solution - This is rare, but if it occurs: DISCONNECT THE BATTERY OF YOUR CAR BEFORE
ATTEMPTING TO REMOVE THE WASHER! ANY ATTEMPT TO REMOVE THE WASHER WITHOUT
DISCONNECTING THE BATTERY MAY RESULT IN PHYSICAL HARM TO YOU OR DAMAGE TO THE CAR.
Use pliers to carefully remove the friction washer from the power outlet. Then, place it back onto the
cigarette-lighter adapter. Then, reconnect the car battery.
Issue - The TuneBase FM rotates out of position around the centre of the power outlet.
Solution 1 - Be sure to solidly attach the cigarette-lighter adapter portion of the TuneBase FM in the
power outlet. Test the stability by pushing it sideways before driving.
Solution 2 - In some cars, the power outlet is bigger in diameter than the cigarette-lighter adapter.
You will notice a wiggle in the TuneBase FM when pushing it. In that case, fit the collar provided
around the TuneBase FM's cigarette-lighter adapter. Then, attach the cigarette-lighter adapter to
the power outlet. Slide the collar into the power outlet, making sure that all four protrusions securely
fit into the power outlet.
Solution 3 - Some power outlets will not fit all four protrusions of the collar. In order to improve
the fit of the cigarette-lighter adapter in the power outlet of the car, you can cut the collar to size. In
order to do so, please cut as many protrusions as necessary with scissors. Carefully cut one by one,
always trying the fit in the power outlet after each cut. Cut the protrusions from one side to
the other (Fig. C).
Fig C. Test fit in power outlet after each cut!
cut
cut
cut
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