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Mammoth Series
MMS01
Caution
7. Connect MMS01 to your computer
Troubleshooting
Package Content
If a suspected case of failure occurs, please check for the following:
■ My device is recognized as USB 2.0, not USB 3.0?
→Try to power off your computer and connect the cable again.
■ Only 2TB capacity can be identified when using a drive over 2TB (Windows Vista/7/8/10)?
→Please use GPT format for over 2TB capacity.
■ When connected as a USB 3.0 device, my system cannot recognize it after a period of time?
→Please update the USB 3.0 driver.
■ Why some drives don't show up in "My Computer" (Windows) ?
→Make sure the hard disk letter is assigned in C ~ Z range.
■ When using a new drive, it cannot be recognized by my OS?
→Please format the drive.
■ When using a 2TB drive, the capacity in the OS only shows 1.8TB?
→Most hard drive manufacturers use decimal, but the OS uses binary to calculate drive capacity.
Due to different calculation methods, you will see 200GB less capacity on a 2TB drive.
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