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Troubleshooting (cont.)
Music Troubleshooting Table
Symptoms
16. I cannot find playlists that
I saved on my computer.
17. I am experiencing
undesirable noise or
resonance.
Lights Troubleshooting Table
Symptoms
1.
The bath lights do not
turn on.
Media Module Troubleshooting Table
Symptoms
1.
System stops working and
the status LED is a solid
red.
System stops working and
2.
the Status LED is a OFF.
3.
Music stops playing and I
get a music error.
Kohler Co.
Probable Cause
A. Some playlists may not be
supported.
A. Apron is vibrating against the
deck.
B. Transducers resonate with deck.
Probable Cause
A. Cable connections are loose or
disconnected.
B. Light cables connected to wrong
media module connectors.
C. Chroma light string damaged.
D. Media module is
malfunctioning.
Probable Cause
A. System failure.
A. Power supply failure.
B. Incorrect wiring of the AC
power supply.
A. Thermal shutdown.
B. Incorrect speaker load.
13
Recommended Action
A. iTunes users: Make sure your
playlist was created in iTunes and
is visible in your iTunes
application. Windows Media
Connect users: Make sure your
playlists are saved in the My
Documents\My Music\My
Playlists or other shared folder.
Musicmatch users: Musicmatch
exports playlists in a manner that is
not supported. Slimserver users:
Make sure your playlist is a
Slimserver-supported playlist
format.
A. Verify rubber isolator mounts are
contacting the deck and insulating
the apron from the deck.
B. Make sure bath is centered in deck
cutout. Transducers should not
contact the framing or deck.
Recommended Action
A. Make sure the cables are properly
connected to the media module.
B. Verify cables and connections,
reconnect as needed.
C. Replace chroma light string.
D. Media module may need to be
replaced. Contact your Kohler Co.
Authorized Service Representative.
Recommended Action
A. Reboot the Media Module by
disconnecting the AC power from
the wall outlet. If the status LED
remains a solid red after reboot,
replace the Media Module.
A. Reboot the Media Module by
disconnecting the AC power from
the wall outlet. If there is no
change after reboot, replace the
Media Module.
B. Verify that the Media Module was
installed per the installation
manual. Make sure AC power is
present at the outlet the Media
Module is plugged into.
A. Shut down the system for 1 hour to
allow the unit to cool. Make sure
the area where the unit is installed
does not exceed 104°F (40°C).
B. Verify the speaker load is 4 to 8
ohms.
1093174-5-B
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