Kohler K-683 Guia Del Usuario página 52

Troubleshooting (cont.)
Troubleshooting Table
Symptoms
2. The primary interface
power indicator pulses
but does not turn on.
3. The auxiliary interface
power indicator pulses
but does not turn on. The
Primary interface operates
correctly.
4. The interface functions
normally but no water
flows from the
components.
1043184-5-E
Probable Cause
B. Power supply connection to the
valve may be loose or
disconnected.
C. Interface cable connections may
be loose or disconnected.
D. Circuit breaker has been
tripped.
E. The valve memory may require
resetting.
F. If none of the recommended
actions for the above issues
correct the symptom, the valve
or interface requires servicing.
A. Interface cable connections may
be loose or disconnected.
B. If the above recommended
action does not correct the
symptom, the interface or valve
requires servicing.
A. Interface cable connections may
be loose or disconnected.
B. The interfaces may be at
different software revision
levels.
C. If the above recommended
action does not correct the
symptom, the interface or valve
requires servicing.
A. Inlet/outlet fittings may be
blocked.
B. Hot and cold water supplies are
not turned on.
C. The valve memory may require
resetting.
D. System error.
Recommended Action
B. Check power supply connections to
the valve and reconnect if needed.
C. Check all interface cable
connections, connect if needed.
D. Reset the circuit breaker.
E. Disconnect and reconnect the
power supply from the valve.
F. Contact your Kohler Co.
Authorized Service Representative.
A. Check all interface cable
connections, connect if needed.
B. Contact your Kohler Co.
Authorized Service Representative.
A. Check all interface cable
connections, connect if needed.
B. Enter the "About" screen on the
primary user interface and record
the version number. Unplug the
primary user interface and replace
it with the auxiliary user interface.
Attempt to activate the shower. If
the shower functions, enter the
"About" screen and record the
version number. If the two version
numbers do not match, or the
shower does not function, contact
your Kohler Co. Authorized Service
Representative.
C. Contact your Kohler Co.
Authorized Service Representative.
A. Check the inlets and outlets for
blockage or debris. Clean the inlet
screens. Refer to the "Clean the
Inlet Screens" section in the Valve
Homeowners Guide.
B. Turn on the water supply to the
valve.
C. Disconnect and reconnect the
power supply from the valve.
D. Check the user interface for an
error code. Refer to the
"Diagnostics" section in the Digital
Interface Homeowners Guide.
52 Kohler Co.