Troubleshooting - Greentouch DF1904-289 Instrucciones De Ensamblaje, Cuidado Y Uso

TROUBLESHOOTING

PROBLEM
Error E0 displayed on
control panel.
Error E1 displayed on
control panel.
Power cord gets warm
to the touch.
Remote control does
not work.
Remote control signal
is weak and only
works sometimes.
The heater stopped
working
POSSIBLE CAUSE
Thermostat sensor is
malfunction.
The thermostat sensor has
a loose connection.
Normal operation.
Weak or failing batteries.
Pressing the buttons too
quickly.
Using the remote control
too far away or at an off
angle.
Overheat Protection has
tripped.
CORRECTIVE ACTION
Please call customer service.
Please call customer service.
This is nornal for a heater appliance as it requires more
current to operate. Check the connections of the appliance
cord and the outlet. Make sure the plug fits tightly into the
outlet. During use, check the plug and outlet frequently to
determine if it is HOT; if so, discontinue use of the appliance
and consult with a qualified electrician to check or change
the overheating outlet(s).
Replace with 1 CR-2025 battery (See page 8 for more
information).
Press the buttons slowly and steadily to ensure the
transmitter recognizes the request.
Move closer to the heater; the remote control will only work
within a distance of 20 feet and 45 degrees to either side
from the front of the heater.
1. Make sure no objects are blocking air inlet or heat outlet.
2. Unplug unit, wait 15-20 minutes, then the sensor will
reset itself. Plug the unit back in and turn on the heater. If
the problem persists, call customer service.
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