Remedy Of Faults; Malfunction Table - Oase FM-Master Manual De Instrucciones

8

Remedy of faults

8.1

Malfunction table

Malfunction
The WLAN connection is not established alt-
hough the network name is displayed in the
WLAN settings.
The FM-Master WLAN is not reacting to com-
mands.
The dimmer is not functioning.
The added OASE device with wireless control
is not reacting to commands.
The added DMX device is not reacting to com-
mands.
Several devices react to the command of the
manual transmitter.
The yellow LED flashes continuously.
The red LED is flashing slowly (twice a sec-
ond).
The device does not start, red LED flashing.
Cause
The smartphone/tablet cannot update the entered
connection data for the network.
WLAN/WiFi on the smartphone/tablet is deac-
tivated.
There are sources of interference between the
smartphone/tablet and FM-Master WLAN.
Too large a distance between the smartphone/tab-
let and the FM-Master WLAN.
The antenna of the FM-Master WLAN has become
loose or is not connected.
The power supply of the FM-Master WLAN is inter-
rupted.
The receiver in the FM-Master WLAN is defective.
The fine-wire fuse has tripped.
– A non-dimmable device has been connected to
the socket with dimmer function.
– The maximum permissible connected load has
been exceeded.
There is too large a distance between the device
and the FM-Master WLAN for the 433.92-MHz
wireless control.
The data cable is interrupted.
The DMX device is not connected to the power
supply.
Several devices have been taught into one chan-
nel of the FM-Master WLAN.
The FM-Master WLAN is in the firmware update
mode.
Internal error
No firmware found.
Remedy
iOS:
– Select the network and touch .
– Touch "Ignore this network" to remove
the network.
– Then establish a connection with the net-
work again.
Android:
– Select the network and touch "Remove"
to remove the network.
– Then establish a connection with the net-
work again.
Activate WLAN/WiFi on the
smartphone/tablet and establish a connec-
tion to the FM-Master WLAN.
– Reduce the distance between the
smartphone/tablet and the FM-Master
WLAN.
– Select a different location for operating by
smartphone/tablet.
– Ensure that there are no obstructions be-
tween the smartphone/tablet and the FM-
Master WLAN.
Reduce the distance, do not exceed the
max. range of 80 m.
Tighten or align the antenna.
Connect it to the power supply.
– The green LED is lit.
– The green LED flashes when the WLAN
connection is established.
Contact the OASE service.
– Replace the fuse with a new one
(→ Technical data).
– Only connect suitable devices to the
socket with dimmer function.
– Adhere to the maximum permissible con-
nected load.
Reduce the distance between the FM-
Master WLAN and the OASE device, do not
exceed the max. range of 80 m.
Check the DMX connections.
Connect it to the power supply.
Remove the device that is not required.
– The instructions for use of the device de-
scribe how to remove the device.
– Restart the FM-Master WLAN (discon-
nect from the power supply and then re-
connect).
– Connect your smartphone/tablet to the
network "OASE_UPDATE_xxxxxx" and
start the firmware update via the app.
– Disconnect from the power supply, wait
for 10 seconds and then reconnect.
– Reset the FM-Master WLAN to the fac-
tory default settings.
Manually start the firmware update mode
(→ Manually starting the firmware update
mode).
- EN -
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