Smart Diagnosis™ Through the
Customer Information Centre
Use this function if you need an accurate
diagnosis by an LG Electronics customer
information centre when the appliance
malfunctions or fails. Use this function only to
contact the service representative, not during
normal operation.
Display panel is on the Fridge door.
1
Press the Lock button to activate the lock
function.
• If the lock function has been activated
already, press the Lock button to
deactivate the lock function, and then
press the Lock button again to activate
the lock function.
• Please note that the Smart Diagnosis
function will not operate until five minutes
has passed since the lock function was
activated.
2
Press and hold the Freezer button for three
seconds or longer while continuing to hold
your phone to the speaker.
3
Open the fridge door and then hold the
phone on the upper right speaker hole.
4
After the data transfer is complete, the
service agent will explain the result of the
Smart Diagnosis™.
20
Display panel is inside the Fridge door
1
Open the fridge door.
2
Press and hold the Freezer button for three
seconds or longer.
3
Hold the phone on the upper right speaker
hole.
4
After the data transfer is complete, the
service agent will explain the result of the
Smart Diagnosis™.
EN