Symptoms
Frost or condensation
has formed inside or
outside the product.
the product is
noisy and generates
abnormal sounds.
the side or front of the
product is warm.
there is the moisture
around the product.
24
reason
Did you open and close the
product door too often or is the
product door improperly closed?
Is the installation area humid?
Is the product installed on a weak
floor or unstably installed?
Does the product rear touch the
wall?
are objects scattered behind the
product?
Is there an object on top of the
product?
Did you touch the part with the
heat releasing pipe installed?
Is there water leakage around the
product?
Is there water on the bottom of
the product?
Solution
• Frosts or condensation can form if the
outside air penetrates inside the product.
• Condensation can appear on the exterior
of the product if the installation area is too
humid or on the humid day such as the
rainy day. Wipe out the moisture with a
dry rag.
• Install the product on a solid and flat area.
• Adjust the installation position to make
enough space around the product. (10
cm)
• Remove the scattered objects from
behind the product.
• Remove the object on top of the product.
• The heat releasing pipe to prevent
condensation is installed on the front
and side of the product. You may feel it
particularly hot right after the product is
installed or during the summer. You can
be assured that this is not a problem and
use the product normally.
• Check if the water has leaked from a sink
or another place.
• Check if the water is from the thawed
frozen food or broken or dropped
container.