TROUBLESHOOTING
PROBLEM: Leaks underneath handle.
POSSIBLE CAUSE: Bonnet has come loose or O-ring on cartridge is dirty
or twisted.
CORRECTIVE ACTION:
1. Move the handle to the off position. Unscrew the handle screw and
remove the handle.
2. Tighten the bonnet by turning it clockwise. Move the cartridge stem to the
on position. The leak should stop draining out from around the cartridge
stem.
3. If the leak does not stop, shut off the water supply. Remove the bonnet by
turning it counter-clockwise. Lift out the cartridge valve. Inspect the larger
O-ring on the cartridge bonnet and the smaller O-ring on the cartridge
stem. Remove any debris from the O-rings. If either O-ring is twisted,
straighten it out. If either O-ring is damaged, replace the cartridge by
calling Customer Service.
4. Position the cartridge back into the faucet body. Make sure the ridges
on the two sides of the cartridge bonnet fit into the grooves on the two
sides of the faucet body. Tightly screw the bonnet onto the faucet body.
5. Re-install the handle.
PROBLEM: Water does not completely shut off.
POSSIBLE CAUSE: Rubber valve seat is dirty, stuck, or broken.
CORRECTIVE ACTION:
1. Shut off the water supply to the faucet that leaks.
2. Remove the handle on the problem side. Loosen the bonnet by turning it
counterclockwise. Lift out the cartridge assembly.
3. Inspect the rubber valve seat in the faucet body. If there is debris or brass
REPLACEMENT PARTS LIST
PART
DESCRIPTION
1
Cold index button
2
Hot index button
3
Acrylic handle and screw
4
Aerator assembly
5
Cartridge
6
Cartridge seat assembly
7
Mounting nut
LIMITED 1-YEAR WARRANTY
The distributor warrants to the original purchaser of this product to be free
from defects in material and workmanship under normal use in residential
applications. At its option, the Company will provide repair parts or replace
defective product when the product is used in accordance with the
manufacturer's specifications.
The distributor provides a limited 1-year warranty on the finish of this product
to the original purchaser. At its option, the distributor will provide repair parts
or replace defective product when the product is used in accordance with
the manufacturer's specifications. Use of mild abrasive, abrasive or chemical
cleaners may damage the finish of the product. We recommend cleaning
your faucet with a soft cloth, moistened with water. Damage resulting from
the use of abrasive or chemical cleaners SHALL VOID THIS WARRANTY.
This warranty is not applicable to any products or parts of products where
damage is caused by use of non-genuine parts; is due to installation error,
product misuse, negligence or faulty maintenance; or where the product is
not installed according to local building codes.
www.homewerksww.com
4. Replace the cartridge in the faucet body. Make sure that the ridges on
5. Re-install the handle.
PROBLEM: Faucet leaks around aerator.
POSSIBLE CAUSE: Aerator incorrectly fitted.
CORRECTIVE ACTION:
1. Unscrew the aerator by turning it clockwise. Inspect the black rubber
2. Screw the aerator onto the spout end and tighten.
PROBLEM: Improper water pattern.
POSSIBLE CAUSE: Aerator dirty or small parts inside aerator improperly
installed.
CORRECTIVE ACTION:
1. Remove the aerator from the spout end by turning it clockwise.
2. Gently flush the small parts inside the aerator to clear away any debris.
3. Re-install the small parts as shown in the exploded diagram. Metal
4. Screw the aerator onto the spout end and tighten.
PART #
RP01529
RP01528
RP01527
RP01548CH
RP01523
RP01524
RP01525
This warranty excludes labor charges or damage incurred during installation,
repair or replacement, and any indirect, incidental or consequential
damages, losses, injury or costs of any nature. This warranty is in lieu of
and excludes all other warranties, conditions and guarantees, whether
expressed or implied, including without restriction those of merchantability
or fitness of use.
Liability under this warranty will not exceed the purchase price for the product
claimed to be defective by the original consumer purchaser. Some states or
provinces do not allow the exclusion or limitation of consequential damages
so the above limitations or exclusions may not apply. This warranty gives
you specific legal rights and you may also have other rights which vary
from state to state, or province to province.
Inquiries regarding warranty claims can be directed to 1-877-319-3757, 7
a.m. - 5 p.m., CST, Monday - Friday.
3
scrap on the surface of the seat, remove it. If the rubber seat is stuck
tightly in the water inlet hole, push it gently with a fingertip so that it
moves up and down smoothly. The spring (smaller end up) must be
replaced underneath the valve seat. If the rubber valve seat is worn
out or broken, replace the cartridge by calling Customer Service.
the two sides of the cartridge bonnet fit into the grooves on the two
sides of the faucet body. Tightly screw the bonnet onto the faucet
body.
packing inside the aerator. The rubber packing should be flat.
screens must be flat and plastic supporter must be straight.
1
2
5
3
6
4
7
Printed in China