Troubleshooting - OHAUS SF40A Manual De Instrucciones

SF40A Printer

7 Troubleshooting

Problem / Message
Printout unreadable
Pilot lamp does not light
Pilot lamp flashes
Timeout
--------------
Over Load
------------
Under Load
------------
Transmission Error
--
Possible cause
 Ribbon worn or
entangled.
 Service life of
printing unit at an
end.
 No power.
 Power supply fault.
 No connection
printer device.
 Printer did not find
the settings of the
connected
instrument.
 Data transfer has
---------------
not completed in
the last 45 s.
 Balance in
-------------
overload range.
 Zeroing out of the
zero range.
 Balance in
-----------
underload range.
Weighing pan is
not in position.
 Instrument does
--
not understand
printer instruction.
EN-15
Correction
 Change ribbon cartridge
or tense the ribbon
properly.
 Please contact OHAUS
service.
 Switch printer on.
 Please contact OHAUS
service.
 Make sure that the
printer and the
instrument is connected.
 Switch the printer off/on.
 Alternatively change the
settings of the printer or
the connected
instrument. (see chapter
2.4)
 Move balance to more
stable location.
 Check the balance.
 Check the sample
weight.
 Change the zero range
of the balance.
 Change the setting of
the printer from zero to
tare.
 Check the balance.
 Check interface
parameter settings on
printer and instrument.