troubleshooting and
information codes
CHECK THESE SOLUTIONS IF YOUR WASHER...
PROBLEM
fills with the wrong
temperature water.
door locked or will not
open.
does not drain and/or spin.
load is too wet at the end of
the cycle.
leaks water.
has excessive suds.
There appears to be an
insufficient amount of
water.
30_ troubleshooting and information codes
WF241ANW-02832E_EN_v1.indd Sec10:30
WF241ANW-02832E_EN_v1.indd Sec10:30
SOLUTION
•
Turn both faucets on fully.
•
Make sure the temperature selection is correct.
•
Make sure the hoses are connected to the correct faucets.
Flush the water lines.
•
Check your water heater. It should be set to deliver a minimum 120° F (49° C) hot
water at the tap. Also check the water heater capacity and recovery rate.
•
Disconnect the hoses and clean the screens. The hose filter screens may be plugged.
•
As your Washer is filling, the water temperature may change as the automatic
temperature control feature checks incoming water temperature. This is normal.
•
While your Washer is filling, you may notice just hot and/or just cold water going
through the dispenser when cold or warm wash temperatures are selected. This
is a normal function of the automatic temperature control feature as your Washer
determines the temperature of the water.
•
Press the Start/Pause Button to stop your Washer.
•
Your Washer door will remain locked during the heating portion of the Sanitize Cycle
•
It may take a few moments for the door lock mechanism to disengage.
•
Check the fuse or reset the circuit breaker.
•
Straighten the drain hoses. Eliminate kinked hoses. If there is a drain
restriction, call for service.
•
Close the door and press the Start/Pause Button. For your safety,
your Washer will not tumble or spin unless the door is closed.
•
Make sure the debris filter is not clogged.
•
Use the High or Extra High spin speed.
•
Use high efficiency detergent to reduce over–sudsing.
•
The load is too small. Very small loads (one or two items) may
become unbalanced and not spin out completely.
•
Make sure the door is firmly closed.
•
Make sure all hose connections are tight.
•
Make sure the end of the drain hose is correctly inserted and secured
to the drainage system.
•
Avoid overloading.
•
Use high efficiency detergent to prevent over–sudsing.
•
Use high efficiency detergent to prevent over-sudsing.
•
Reduce the detergent amount for soft water, small or lightly soiled loads.
•
Make sure you are using HE detergent.
•
The Front Loading Washer provides maximum performance using a
small amount of water.
•
Since the water fill not completed at the beginning of the wash, the
amount of water may appear to be small.
•
Because the amount of time that water is supplied differs depending on
the type of laundry, the amount of water may seem small.
•
Since water is supplied from the bottom of the tub and the supplied
water is absorbed by the laundry, the amount of water may seem small.
2011-08-10
2011-08-10
4:20:53
4:20:53