Dell UltraScan 15TX Guia Del Usuario página 39

Warranties and Return Policy
Limited One-Year Warranty
(U.S. Only)
Dell warrants that the hardware products it sells will be free
from defects in materials and workmanship. The warranty term
is one year beginning on the date of delivery.
Damage due to shipping the products to you is covered under
this warranty. Otherwise, this warranty does not cover damage
due to external causes, including accident, abuse, misuse,
problems with electrical power, servicing not authorized by
Dell, usage not in accordance with product instructions, and
failure to perform required preventive maintenance.
Dell will repair or replace products returned to Dell's facility.
To request warranty service, you must call Dell customer
service within the warranty period. If warranty service is
required, Dell will issue a Return Material Authorization
Number. You must ship the products back to Dell in their
original packaging or equivalent, prepay shipping charges, and
you must insure the shipment or accept the risk of loss or
damage during shipment. Dell will ship the repaired or
replacement products to you freight prepaid if you use an
address in the United States (excluding Puerto Rico and U.S.
possessions). Shipments to other locations will be made freight
collect.
Dell owns all parts removed from repaired products.
Dell uses new and reconditioned parts made by various
manufacturers in performing warranty repairs and building
replacement products. If Dell repairs a product, its warranty
term is not extended; if Dell replaces a product, the replacement
is warranted for the remainder of the original term or 60 days,
whichever is longer.
DELL MAKES NO EXPRESS WARRANTIES BEYOND THOSE
STATED HERE. DELL DISCLAIMS ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. SOME STATES DO NOT ALLOW LIMITATIONS
ON IMPLIED WARRANTIES, SO THIS LIMITATION MAY
NOT APPLY TO YOU.
DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND
DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND
REPLACEMENT AS SET FORTH ABOVE. THESE
WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND
YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY
FROM STATE TO STATE.
DELL DOES NOT ACCEPT LIABILITY BEYOND THE
REMEDIES SET FORTH IN THIS WARRANTY STATEMENT
OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES, INCLUDING WITHOUT LIMITATION ANY
LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR
USE OR FOR LOST DATA OR SOFTWARE.
SOME STATES DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION
MAY NOT APPLY TO YOU.
These provisions apply to Dell's return-to-factory warranty
only. For provisions of any on-site service contract covering
your system, refer to the separate on-site service contract that
you will receive.
"Total Satisfaction" Return Policy
(U.S. and Canada)
If you bought products directly from a Dell company, you may
return them to Dell up to 30 days from the day they are
delivered for a complete refund of the purchase price. If your
company bought the products under a Corporate Performance
Agreement with a Dell company, there are limits on when
products may be returned to Dell under this policy. Please
consult the person in your company that is the liaison with Dell
for more information. To return products, you must call Dell
customer service to receive a Credit Return Authorization
Number. You must ship the products to Dell in their original
packaging, prepay shipping charges, and insure the shipment
or accept the risk of loss or damage during shipment. Returned
products must be in as-new condition, and all of the manuals,
diskettes, power cables, and other items included with a
product must be returned with it.
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