Troubleshooting tips ... Before you call for service
Problem
Top burners do not light
or do not burn evenly.
(The front right burner
is designed to have
slightly smaller flames
between the 6 and 9
o'clock positions. This
is normal.)
Burner flames very
large or yellow
Surface burners light
but oven does not
Burners do not light
Drawer does not slide
smoothly or drags
Lower broil drawer will
not work
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Possible Cause
Plug on range is not completely
inserted in the electrical outlet.
Burner slits on the side of the
burner may be clogged.
Improper burner assembly.
Improper air to gas ratio.
Knob not pushed firmly in at
LITE position and held in for 10
seconds.
Battery is weak/dead.
Gas supply not connected or
turned on.
Burner parts not replaced
correctly.
The drawer is out of alignment.
Drawer is over-loaded or load is
unbalanced.
Controls improperly set.
What To Do
Make sure electrical plug is plugged into a live, properly
grounded outlet.
Remove the burners and clean them. Check the electrode area
for burned-on food or grease. See the Care and cleaning of the
range section.
Make sure the burner parts are installed correctly. See the Care
and cleaning of the range section.
If range is connected to LP gas, contact the person who
installed your range or made the conversion.
See the Using the oven section.
Replace battery (see Installing the Battery).
See the Installation Instructions that came with your range.
See the Care and Cleaning of the range section.
Fully extend the drawer and push it all the way in. See the Care
and cleaning of the range section.
Reduce weight. Redistribute drawer contents.
See the broil drawer section.
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