To obtain warranty service, please call us at the numbers applicable to your local area mentioned on the Customer Service Page of the User Manual or available on

This warranty will be valid only when the original invoice/ purchase receipt (indicating date of purchase, product description, dealer' s name etc.) is presented with the defective Remote.

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Universal reserves the right to refuse free-of-charge warranty replacement if the above document cannot be presented or if the information contained in it is incomplete, illegible or incorrect.

This Warranty does not apply if the type, serial number on the Remote has been altered, deleted, removed or otherwise made illegible. Universal' s liability, under this warranty, shall be strictly

limited to the first/original sale by the dealer/retailer to you (the first user), and will not apply or extend to any secondary or subsequent sale/transfer of the Remote by you.

You shall be liable for all expenses incurred in delivering the defective Remote to us at the applicable addresses, however, we shall bear the cost of delivery to you for the replacement Remote.

While Universal shall make all efforts to replace the defective Remote at the earliest, it is made expressly clear that Universal is under no obligation to do so in a specified period of time.

Universal reserves the right to retain the defective Remote, at its own discretion. Please note that the replacement of the Remote, shall not extend the warranty period beyond one year from

the original purchase. No fresh warranty shall apply to the replacement Remote.

This Warranty covers only manufacturing defects in the Remote which occur under conditions of normal operation of the Remote and in consonance with their proper and prescribed use.

This Warranty does not cover the damage resulting from adaptations, adjustments, modifications made to the Remote or normal wear and tear, misuse, reckless use, damages caused due to

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natural disasters, Acts of God. This Warranty does not extend to accessories or products used with the Remote, batteries, broken or marred cabinets, cartons, carrying cases or any other item

used in connection with the Remote. This Warranty does not apply if the Remote has been tampered with, altered, serviced by any agency, person not authorized by Universal. It is your

responsibility to check and verify from Universal, the authenticity of the authorization, which any servicing agency may represent to you.

This Warranty is in lieu of all implied conditions and warranties under applicable law and is confined to replacement of the defective Remote and does not cover any special, consequential,

incidental or resulting liability, damage, loss arising from such defects. This warranty, in no event, shall extend to the payment of any monetary consideration or compensation whatsoever.

This Warranty does not affect your statutory rights under applicable Indian laws. This Warranty is valid only within the territory of India. In the event of a dispute arising in relation to or connected

with this Warranty, the decision of Universal shall be final and binding.

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