PROBLEM SOLVING GUIDE
Troubleshooting
WARNING! To reduce the risk of electrical shock or injury from moving parts, turn off
the vacuum and unplug the charger before servicing or cleaning.
CAUTION! To reduce the risk of electric shock, do not handle plug or appliance with
wet hands.
PROBLEM
Vacuum will
not operate
Vacuum will
not charge
Vacuum will
not pick-up
dirt or suction
power is weak
Dirt escaping
from vacuum
Can't replace
dust cup
How to Contact Your Authorized Retailer
Any other service should be performed by an Authorized Retailer. To locate your nearest
Authorized Retailer, visit our website at SimplicityVac.com or call 888-974-6759.
Key Replacement Parts
• Genuine High-Flow Pleated Filter Set: SF5
For Best Performance
• Keep machine and all accessories clean and in good operating condition.
• Empty dust cup frequently and clean or replace the filter routinely.
• Always use genuine filters and parts, as use of other products may result in poor
cleaning or filtration performance. Simplicity Vacuum filtration products are designed
for maximum performance.
• Store machine carefully in a dry area.
• For optimum cleaning performance and safety, follow your owner's manual.
10
CHECK POINT
Battery charge
Charging indicator light
Dust Cup
Charger
Full or clogged dust cup
Dirty Filter
Dust Cup
Full or clogged dust cup
Filter set not installed
correctly
Puncture in filter
Filter cartridge
POSSIBLE SOLUTION
Charge the battery completely before
use
If blinking green, return vacuum to
charger for 30 seconds
Ensure dust cup is returned to the
unextended position so the connection
points are aligned with Storage/
Charging Station
Plug charger into electrical outlet
Empty dust cup and clean
Replace filter set
Ensure dust cup is installed correctly
Empty dust cup and clean
Ensure filter set is installed correctly.
See page 9
Replace filter set
Ensure filter set is installed correctly
and cartridge is installed into dust cup