Troubleshooting
Problem
Possible cause
A burning or oily
This is normal in a new
odor is coming from
oven and will disappear in
the vent.
time.
Strong odor.
An odor coming from the
insulation around the inside
of the oven is normal for
the first few times the oven
is used.
Fan noise.
A convection fan may
automatically turn on and
off.
Oven racks are
The shiny, silver-colored
difficult to slide.
racks were cleaned in a
self-cleaning cycle.
DRAWER
Problem
Possible cause
The Drawer does
The drawer is out of
not slide smoothly
alignment.
or drags.
The drawer is over-loaded
or the load is unbalanced.
46 English
NE59M4320_DG68-00882A-00_EN.indd 46
Information codes
Solution
•
To speed the process,
OVEN
set a self-cleaning
cycle for a minimum of
3 hours.
See the section on
C-20
•
self-cleaning on page
34.
Operate the oven at the
bake setting at 400 °F for
C-21
1 hour.
C-d1
This is normal operation,
and not a system failure.
C-d0
Use the oven as usual.
Apply a small amount of
vegetable oil to a paper
C-30
towel and wipe the edges
of the oven racks with the
paper towel.
C-31
Solution
Fully extend the drawer
and push it all the way in.
See the page 41.
Reduce weight. Redistribute
drawer contents.
Problem
Possible cause
The oven sensor is open
when the oven is operating.
The oven sensor is short
when the oven is operating.
This code occurs if the
internal temperature rises
abnormally high.
This code occurs if the door
lock is mispositioned.
This code occurs if the
Control key is short for
1 minute.
The PCB sensor is open
when the oven is operating.
The PCB sensor is short
when the oven is operating.
This code occurs if the
PCB temperature rises
abnormally high.
Solution
Press OVEN OFF and restart
the oven. If the problem
persists, disconnect all
power to the range for at
least 30 seconds and then
reconnect the power. If this
does not solve the problem,
call for service.
Press OVEN OFF and restart
the oven. If the problem
persists, disconnect all
power to the range for at
least 30 seconds and then
reconnect the power. If this
does not solve the problem,
call for service.
Call for service.
12/7/2016 4:42:24 PM