Information Codes - Samsung NV7B564 Serie Manual De Usuario

Problem
There is water dripping. There may be water or steam in
some cases depending on the food.
There is steam through
This is not a product malfunction.
a crack in the door.
There is water
remaining in the oven.
The brightness inside The brightness changes depending
the oven varies. on power output changes.
Cooking is finished, but The fan automatically runs for a
the cooling fan is still certain amount of time to ventilate
running. inside the oven.
The oven does not heat. If the door is open
If oven controls are not correctly set Refer to the chapter on oven
If the household fuse has been
blown or the circuit breaker has
been tripped.
Smoke comes out During initial operation
during operation.
If there is food on the heater
There is a burning or If using plastic or other containers
plastic smell when that are not heat-resistant
using the oven.
The oven does not cook If the door is often opened during
properly. cooking
The oven is warm This is because pyro cleaning uses
during pyro cleaning. high temperatures.
There is a burning smell Pyro cleaning uses high
temperatures, so you may smell
during pyro cleaning.
food residue burning.
Steam cleaning does This is because the temperature is
not work. too high.
Dual cook mode does If the divider is not properly
not work. assembled
Single cook mode does If the divider is inserted in the
oven.
not work.
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Cause Action
Let the oven cool and then wipe with
a dry dish towel.
Power output changes during
cooking are not malfunctions, so
there is no need to worry.
This is not a product malfunction, so
there is no need to worry.
Close the door and restart.
operation and reset the oven.
Replace the fuse or reset the circuit.
If it happens repeatedly, call an
electrician.
Smoke may come from the heater
when you first use the oven. This
is not a malfunction, and if you run
the oven 2-3 times, it should stop
happening.
Let the oven cool sufficiently and
remove the food from the heater.
Use glass containers suitable for hot
temperatures.
Do not frequently open the door
unless you are cooking things
that need to be turned. If you
frequently open the door, the interior
temperature will be lower and
this may affect the results of your
cooking.
This is not a product malfunction, so
there is no need to worry.
This is not a product malfunction, so
there is no need to worry.
Let the oven cool and then use.
Insert the divider correctly and use.
Take out the divider and use.

Information codes

If the oven fails to operate, you may see an information code on the display. Check
the table below and try the suggestions.
Code Meaning
Door lock malfunctions
C-d1
C-20
C-21
Sensor malfunctions
C-22
C-23
C-F1 Only occurs during EEPROM Read/Write
C-70
Steam-related problems
C-72
If there is no communication between the
C-F0
main PCB and sub PCB
Occurs when a communication problem is
C-F2 maintained between the Touch IC <-> Main
or Sub micom
Button problem
C-d0 Occurs when a button is pressed and held
for a period of time.
If the divider is removed during cooking in
Dual cook mode.
-dC-
If the divider is inserted during cooking in
Single cook mode.
Safety shutoff
Oven has continued operating at a set
temperature for an extended time.
S-01
• Under 100 °C - 16 hours
• From 105 °C to 240 °C - 8 hours
• From 245 °C to Max - 4 hours
Action
Turn off the oven and then restart.
If the problem continues, turn off
all power for 30 seconds or more
and then reconnect. If the problem
is not fixed, please contact a
service centre.
Turn off the oven and then restart.
If the problem continues, turn off
all power for 30 seconds or more
and then reconnect. If the problem
is not fixed, please contact a
service centre.
Clean the buttons and make sure
there is no water on/around them.
Turn off the oven and try again. If
the problem continues, contact a
local Samsung service centre.
The divider must not be removed
during cooking in Dual cook mode.
Turn off the oven and then restart.
If the problem continues, turn off
all power for 30 seconds or more
and then reconnect.
If the problem is not fixed, please
contact a service centre.
This is not system failure. Turn off
the oven and remove food. Then
try again normally.
English 17
2022-03-29 오후 2:10:12 2022-03-29 오후 2:10:12