Problem
Vibration or rattling
Motor operates for
long periods or cycles
on and off frequently.
(Modern refrigerators
with more storage
space and a larger
freezer require more
operating time. They
start and stop often
to maintain even
temperatures.)
Frost or ice crystals
on frozen food
(frost within package
is normal)
Divider between
refrigerator and freezer
compartments
feels warm
Automatic icemaker
does not work
(on some models)
Ice cubes have
odor/taste
Small or hollow cubes
Slow ice cube freezing
Door not closing
properly
Orange glow in freezer
Cube dispenser does not
work (on some models)
Possible Causes
Front rollers need adjusting.
Normal when refrigerator
is first plugged in.
Often occurs when large
amounts of food are
placed in refrigerator.
Door left open.
Hot weather or frequent
door openings.
Temperature controls
set at the coldest
setting.
Door left open.
Too frequent or too long
door openings.
Automatic energy saver
system circulates warm
liquid around front edge
of freezer compartment.
Icemaker power switch
is in the O (off) position.
Water supply turned off or
not connected.
Freezer compartment
too warm.
Piled up cubes in the storage
bin cause icemaker to shut off.
Ice cubes stuck in icemaker.
(Green power light on
icemaker blinking.)
Ice storage bin needs cleaning.
Food transmitting odor/taste
to ice cubes.
Interior of refrigerator
needs cleaning.
Water filter clogged.
Door left open.
Temperature control not set
cold enough.
Door gasket on hinge side
sticking or folding over.
Defrost heater is on.
Icemaker or water supply
turned off.
Ice cubes are frozen to
icemaker feeler arm.
Irregular ice clumps in
storage container.
Dispenser is LOCKED.
What To Do
• See Rollers. Slight vibration is normal.
• Wait 24 hours for the refrigerator to completely
cool down.
• This is normal.
• Check to see if package is holding door open.
• This is normal.
• See About the controls.
• Check to see if package is holding door open.
•This helps prevent condensation on the outside.
• Set the power switch to the I (on) position.
• See Installing the water line.
• Wait 24 hours for the refrigerator to completely
cool down.
•Level cubes by hand.
• Turn off the icemaker, remove cubes, and turn the
icemaker back on.
• Empty and wash bin. Discard old cubes.
• Wrap foods well.
•See Care and cleaning.
•Replace filter cartridge with new cartridge or with plug.
• Check to see if package is holding door open.
•See About the controls.
•Apply petroleum jelly on face of gasket.
• This is normal.
• Turn on icemaker or water supply.
• Remove cubes.
• Break up with fingertip pressure and discard
remaining clumps.
•Freezer may be too warm. Adjust the freezer control
to a colder setting, one position at a time, until clumps
do not form.
• Press and hold the LOCK CONTROL pad for 3 seconds.
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