E - FAQ
Symptoms
No image on the monitor
(black screen)
The video camera does not emit
a light when you activate
the night vision function.
F - TEChNiCAL ANd LEgAL iNFOrmATiON
1 - GENERAL CHARACTERISTICS
Sensor type
Viewing angle
Focal length
Connections
Night vision range
Power supply
POE standard
Operating temperature
6
EN
No power to the video camera.
Camera not detected.
This is normal.
Resolution
1080p varifocal dome camera
Possible causes
CMOS 1:3"
Adjustable from 24° to 81°
Adjustable from 2.8 to 12mm
1080p
RJ45 socket for connection to a Thomson network
video recorder
Exteral power supply socket if the device is not
connected via PoE
20m
12v dc/2a
802.3af
-10°C to 60°C
Solutions
Check the power supply to the
video camera.
Refer to the instructions for your
NVR to detect your camera.
The infra-red LEDs use a light
which is invisible to the human
eye. The lens of the video camera
is sensitive to this light source
and displays a black-and-white
image even in conditions of total
darkness.