Functional Characteristics; Warranty; Help And Advice; Product Returns/After-Sales Service - THOMSON 512359 Manual De Instrucciones

1080p varifocal dome camera

2 - FUNCTIONAL CHARACTERISTICS

• Outdoor use: sheltered
• Mounting: ceiling
• Protective hood: no
• Integrated microphone: no
• Night vision: up to 20m

3 - wARRANTY

This product is guaranteed for 2 years, parts and
labour
from the date of purchase.
Proof of purchase must be retained for the
full duration of the warranty period.
• The warranty does not cover
damage caused as a result of negligence,
impacts or accidents.
• None of the parts in this product may be
opened
except to insert or replace the batteries by non-
AVIDSEN employees.
• The warranty will be void if the device is
tampered with.
• The parts which are identified as consumables,
such as batteries, are
not covered by the warranty.
Visit our website to find out more about our Thomson range at
F - TEChNiCAL ANd LEgAL iNFOrmATiON

4 - HELP AND ADVICE

Contact our after-sales team on:
Tel: + 33 (0)892 701 369
(Audiotel: €0.337/min incl. VAT)
Monday to Friday, 9 AM to 12 PM and 2 PM to 6
PM.
5 - PRODUCT RETURNS / AFTER SALES
SERVICE
If, despite the care we have taken in designing
and manufacturing your product, it needs to be
returned to our customer service centre, you can
check the progress of the work on our website at
the following address: http://sav.avidsen.com
• If, in spite of the care we have taken in designing
our products and drafting these instructions,
you do encounter difficulties when installing
your product or you have any questions, we
urge you to contact one of our specialists who
will be glad to help.
• If you encounter operating problems during
the installation or a few days afterwards, it is
essential that you are in front of your installation
when contacting us, so that one of our
technicians can diagnose the source of the
problem, as it will probably be the result of a
setting that is incorrect or an installation that is
not to specification. If the problem is caused by
the product itself, the technician will give you
an RMA number so that you can return the
unit to the shop. Without this RMA number, the
shop may refuse to exchange your product.
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