4 Troubleshooting
No connection
• Move the USB plug to another USB port in
your computer. It may be necessary to restart
your computer.
The mouse works, but not the keys
• Press the "Mode" button to enable the keys.
See section 3.1.
The keys work, but the mouse pointer does not
move
• Press "Mode" to enable the mouse. See section
3.1.
When I press the keys, the computer does not
enter the numbers I press
• Press "Num Lock" to enable number entry.
See section 3.2.
If you need further help or assistance in
connection with your Sandberg product, you
will find details about this on the penultimate
page of this user guide.
Have fun with your Sandberg 2in1 Numeric
Mouse.
3