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Troubleshooting
PROBLEM
PROBABLE CAUSE/SOLUTION
FIL H2O and hot water
• No water in the hot water reservoir. Fill water reservoir.
icon (
) on display.
NEEDLE on display.
• Follow "Routine Cleaning of the Needle" directions on page 11.
FIL H2O and coffee cup
• If either coffee icon is on and this message is displayed, then the coffee side needs water added.
icons (
) on
display.
Coffee tastes bad.
• Coffee maker needs cleaning.
• Coffee ground too coarse or too fine. Set your coffee grinder to automatic drip grind.
• Poor coffee quality and freshness.
• Poor water quality. Use cold filtered or bottled water.
Water on counter under
• Overfilled water reservoir. Do not add more than 14 ounces (414 ml) of water to the removable
unit.
Coffee maker will not
• The piercing needle may be clogged. Clean piercing needle in the lid of the coffee maker as
brew.
12
water filter. Some mugs/cups do not pour cleanly and can dribble water down the side of the cup
and onto the counter.
shown on page 11.
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