Additional information
Troubleshooting
Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is
something wrong with this component, check the points below. Sometimes the trouble may lie in
another component. Investigate the other components and electrical appliances being used. If the
trouble cannot be rectified even after exercising the checks listed below, ask your nearest Pioneer
authorized service center or your dealer to carry out repair work.
• If the system does not operate normally due to external effects such as static electricity
disconnect the plug from the outlet and insert again to return to normal operating conditions.
General
Problem
The power does not
turn on, or switches off
suddenly (an error
message may be
displayed at startup).
No sound is output
when a function is
selected.
No image is output
when playing discs.
No sound from
surround or center
speakers.
Can't operate the
remote control.
SND. DEMO shows in
the display and the unit
can't be controlled.
Remedy
• Leave the unit plugged in, wait for one minute, then switch back on.
• Make sure there are no loose strands of wire touching the unit. This could
cause the system to shut off automatically.
• Check that the speakers are connected correctly.
• Make sure the voltage of the mains power source is correct for the model.
• Try reducing the volume level.
• If the problem persists, take it to your nearest Pioneer authorized service
center or your dealer for servicing.
• If you're using the line input, make sure the component is connected
correctly (see Connecting auxiliary components on page 24).
MUTE
• Press
on the remote control to turn muting off.
• Make sure the TV is connected correctly (refer to the Setup Guide).
• Reset the video output to interlace (see Video Output settings on page 20).
• Refer to Setting the channel levels on page 6 to check the speaker levels.
• When TUNER or LINE is selected, you can only hear the source in stereo.
Switch the input source to DVD/CD for multichannel sound.
• Check that the Recording mode hasn't been switched on (see Recording
mode on page 24).
• Check that you haven't selected the STEREO mode (see Listening in
surround sound on page 11).
• Connect the speakers properly (refer to the Setup Guide).
• Replace the batteries (refer to the Setup Guide).
• Operate within 7 m, 30° of the remote sensor (refer to the Setup Guide).
• Remove any obstacles or operate from another position.
• Avoid exposing the remote sensor on the front panel to direct light.
• Press and hold
(stop) on the front panel for about five seconds. The disc
tray ejects automatically to indicate the Sound Demo mode is disabled.
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