Troubleshooting
If an unexpected problem occurs while using the SD-80, read this chapter first. It contains
numerous tips for resolving problems.
If you are using Windows or Macintosh for the first time, and as a result find it difficult to follow
the procedural explanations, please refer to the manuals that came with your computer or
operating system.
Troubleshooting is organized according to different operating systems. Refer to the icon(s) at the
left of the title to find the items you need.
Problems common to Windows and Macintosh
Problems occurring only in Windows
Problems occurring only in Macintosh
Problems related to the USB driver
Cannot install the driver correctly
•
Is the CD-ROM correctly inserted into your CD-ROM drive?
Installation is not possible unless the CD-ROM included with the SD-80 is inserted in your
CD-ROM drive. Make sure that the CD-ROM is correctly inserted into your CD-ROM drive.
•
Is the CD-ROM or the lens of the CD-ROM dirty?
If the CD-ROM or the lens of the CD-ROM drive is dirty, the installer may not work correctly. Clean
the disc and/or lens using a commercially-available CD cleaner or lens cleaner.
•
Are you installing the software from a networked CD-ROM drive?
The software cannot be installed from a networked CD-ROM drive.
•
Is there sufficient free space on your hard disk?
Delete unneeded files to increase the amount of free space. After deleting the unneeded files, empty
the recycling bin.
•
Is the SD-80 connected correctly?
Make sure that the USB connector of your computer is connected to the SD-80 by a USB cable.
Check this, and if you are using Windows, close the Sound and Multimedia Properties dialog box
(Sounds and Audio Devices Properties in Windows XP, and Multimedia Properties in
Windows 98), re-open the same dialog box once again, and specify the audio and MIDI input/
output destinations. "MIDI input and output destinations"(p. 21).
•
Is the power of the SD-80 turned on?
Make sure that the SD-80's POWER switch has been pressed inward. Check this, and if you are
using Windows, close the Sound and Multimedia Properties dialog box (Sounds and Audio
Devices Properties in Windows XP, and Multimedia Properties in Windows 98), re-open the
same dialog box once again, and specify the audio and MIDI input/output destinations.
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