Troubleshooting Tips ... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem
My new oven doesn't
cook like my old one.
Food does not bake
properly
Food does not broil
properly
Oven temperature too
hot or too cold
Oven and/or display
appears not to work
"Crackling" or
"popping" sound
Range is making a
"clicking" noise when
using my oven.
Sometimes the oven
takes longer to
preheat to the same
temperature
49-2000228 Rev. 2
Possible Cause
Your new oven has a different cooking system
from your old oven and therefore may cook
differently than your old oven.
Oven controls improperly set.
Rack position is incorrect.
Rack is not level.
Incorrect cookware or cookware of improper size
being used.
Oven temperature needs adjustment.
Oven controls improperly set.
Improper rack position being used.
Cookware not suited for broiling.
Aluminum foil on the broil pan has not been fitted
properly or slit to drain grease.
Oven temperature needs adjustment.
A fuse in your home may be blown or the circuit
breaker tripped.
Oven controls improperly set.
Oven is in Sabbath Mode.
The clock is turned off.
This is the sound of the metal heating and cooling
during both the cooking and cleaning functions.
Your range has been designed to maintain a
tighter control over your oven's temperature. You
may hear your oven's heating elements "click"
on and off more frequently than in older ovens to
achieve better results during baking, broiling, and
self-clean cycles.
Cookware, food, and/or number of racks in oven.
What To Do
For the first few uses, follow your recipe times
and temperatures carefully and use rack
positions recommended in the Cooking Guide.
If you still think your new oven is too hot or too
cold, you can adjust the temperature yourself to
meet your specific cooking preference. See the
Special Features section.
See the Cooking Modes section.
See the Cooking Guide.
See the Installation Instructions for directions
on leveling your range.
See the Cookware section.
See the Special Features section.
Make sure you select the appropriate broil
mode. See the Cooking Guide.
See Cooking Guide for rack position
suggestions.
Use a pan specifically designed for broiling.
If using aluminum foil on broil pan, wrap tightly
and add slits conforming to those in the pan to
allow grease to drain.
See the Special Features section.
Replace the fuse or reset the circuit breaker.
See the Using the Oven section.
Verify, that the oven is not in Sabbath Mode.
See the Special Features section.
See the Oven Controls or Special Features
section.
This is normal.
This is normal.
Cookware, food, and racks in the oven will
cause differences in preheat times. Remove
excess items to reduce preheat time.
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