Problem
Possible cause
Appliance is not plugged in
There is no power supply in the
Appliance doesn't
electrical outlet
function
The lid isn't tightly locked
Plastic odour ap-
Appliance is new, the smell
peared during op-
comes out of protective cover
eration
Bluetooth function on the mo-
bile device is disabled
Synchronization at-
Ready for Sky app on the mobile
tempt failed
device is deactivated
Sync devices are located too far
When removing the lid the
The connection with
coffee-maker power is cut off,
mobile device is
that leads to connection break-
broken
down with mobile device
Note! In case any failure occur in the operation of the Ready for Sky app, it is not obliga-
tory to apply to the service centre. Apply to REDMOND technical support service and
obtain the consultation of our specialists on error elimination and/or failure in Ready for
Sky operation. Your comments and suggestions concerning application operation will be
taken into account upon successive update. Contact data of user support service of RED-
MOND appliances can be found in your country on the website www.redmond.company.
You may also obtain the help, filling the contact form provided on the website.
V. PRODUCT WARRANTY
We warrant this product to be free from defects for a period of 2 years from the date of
purchase. If the appliance fails to operate properly within the warranty period and is found
to be defective in material or workmanship, we will repair or replace it. This warranty comes
into force only in case the purchase date can be proved with an original warranty service
coupon containing a serial article number and accurate impress of the company of the
seller. This limited warranty does not cover damage caused by the failure to use this product
for its normal purpose or in accordance with the instructions on the proper use and main-
tenance of the product, or any kind of repair works. Do not try to disassemble the device and
keep all package contents. This warranty does not cover normal wear of the device and its
parts (filters, bulbs, non-stick coating, sealing rings, etc.).
8
Service life and the applicable product warranty period start on the date of purchase or the
Solution
date of manufacture (if the purchase date cannot be established).
You can determine manufacture date by the serial number on the identification label on the
Plug in the appliance to the working
housing of the device. The serial number consists of 13 digits. The 6th and 7th digits of the
outlet
serial number refer to the month, whereas the 8th digit refers to the year of manufacture.
Service life of the product, established by the manufacturer is 3 years from the date of
purchase, provided that the appliance is used and maintained in accordance with the user
Close the lid of the appliance until it
manual and applicable technical standards.
clicks into place
The smell will disappear after a few
uses
Enable Bluetooth function on the mo-
bile device
Run the Ready for Sky app on the mo-
bile device
facility centre. With this little extra effort, you can help to ensure that valuable raw materi-
als are recycled and pollutants are treated as appropriate.
Ensure devices are located within 10
This appliance is labelled in accordance with European Directive 2012/19/EU — concerning
metres from each other
used electrical and electronic appliances (waste electrical and electronic equipment WEEE).
The guideline determines the framework for the return and recycling of used appliances as
To resume the connection set the lid
applicable throughout the EU.
into place and reselect the appliance
in the mobile app
Bluetooth is the registered trademark of Bluetooth SIG, Inc.
App Store is the service mark of Apple Inc., registered in the USA and other countries.
Google Play is the registered trademark of Google Inc.
Environmentally friendly disposal (WEEE)
The packaging, user manual and the device itself shall be taken to the
applicable collection point for the recycling of electrical and electronic
equipment. Do not throw away the electronic waste to help protect the
environment.
Old appliances must not be disposed with other household waste but must
be collected separately. Municipal disposal of recyclable wastes is free of
charge. The owners of old appliances are required to bring it to a waste