Problem
Doors will not close
correctly or pop
open.
Doors are difficult to
open.
Refrigerator wobbles
or seems unstable.
Lights do not work.
The interior of
the refrigerator is
covered with dust or
soot.
TROUBLESHOOTING GUIDE
Possible Causes
Food packages are blocking the door
open.
Ice bin, crisper cover, pans, shelves,
door bins, or baskets are out of
position.
The doors were removed during
product installation and not properly
replaced.
Refrigerator is not leveled properly.
The gaskets are dirty or sticky.
Door was recently closed.
Leveling legs are not adjusted
properly.
Floor is not level.
LED interior lighting failure.
The refrigerator is located near a fire
source, such as a fireplace, chimney
or candle.
PARTS & FEATURES
Rearrange food containers to clear the door and door
shelves.
Push bins all the way in and put crisper cover, pans,
shelves and baskets into their correct positions. See the
Using Your Refrigerator section for more information.
Remove and replace the doors according to the
Removing and Replacing Refrigerator Handles and
Doors section.
See Door Alignment in the Refrigeration Installation
section to level refrigerator.
Clean the gaskets and the surfaces that they touch.
Rub a thin coat of appliance polish or kitchen wax on
the gaskets after cleaning.
When you open the door, warmer air enters the
refrigerator. As the warm air cools, it can create a
vacuum. If the door is hard to open, wait one minute
to allow the air pressure to equalize, then see if it
opens more easily.
Refer to the Leveling and Door Alignment section.
It may be necessary to add shims under the leveling
legs or rollers to complete installation.
The refrigerator compartment lamp is LED interior
lighting, and service should be performed by
a qualified technician. Refer to the Light Bulb
Replacement section.
Make sure that the refrigerator is not located near a
fire source, such as a fireplace, chimney or candle.
34
Solutions