Problem
Leaks water.
Has odours.
A message appears on
the display to alert that
dispenser is open.
The "Refill detergent",
"Refill softener", or
"Refill detergent &
softener" message
does not disappear
after refilling the
detergent/softener.
Detergent/softener is
not dispensed.
Excessive or
insufficient amount of
detergent/softener is
dispensed.
If a problem persists, contact a service center. The number of the service center is on the label attached to
the product.
Untitled-13 65
• Make sure the door is properly closed.
• Make sure all hose connections are tight.
• Make sure the end of the drain hose is correctly inserted and secured to
the drain system.
• Avoid overloading.
• Use high efficiency (HE) detergent to prevent oversudsing.
• Check the drain hose.
-
Make sure the end of the drain hose is not placed on the floor.
-
Make sure the drain hose is not clogged.
• Excessive suds collect in recesses and can cause foul odours.
• Run cleansing cycles to sanitise periodically.
• Clean the door seal (diaphragm).
• Dry the washer interior after a cycle has finished.
• Check if the detergent drawer is closed properly.
-
Open the detergent drawer and close it again. Make sure it's closed
properly.
• After refilling the auto detergent/softener compartments, close the
detergent drawer, and then tap and hold
detect the detergent/softener, and the message will disappear.
• Depending on the type of detergent/softener, the message may not
disappear immediately.
• Check if the "Dose per Wash" or "Dose per Rinse" option is set to Off.
-
Auto detergent/softener compartment does not dispense the
detergent/softener if the option is set to Off.
-
Tap Options, select Dose per Wash or Dose per Rinse, and then tap OK
to select the desired input level of detergent/softener.
-
The "Dose per Wash" and "Dose per Rinse" options automatically turns
off in the Wool, Delicates, Outdoor, and Activewear cycles. To dispense
detergent/softener in the Wool, Delicates, Outdoor, and Activewear
cycles, tap Options, select Dose per Wash or Dose per Rinse, and then
tap OK to select the desired input level of detergent/softener.
• Check the "Dose per Wash" and "Dose per Rinse" settings.
-
Tap Options, select Dose per Wash or Dose per Rinse, and then tap OK
to select the desired input level of detergent/softener.
Action
. Then, the washer will start to
English 65
2021-02-19
6:21:59