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Troubleshooting
Symptom
Possible Problem
No Power LED
The universal power supply cord isn't connected
is lit (AC
to a wall outlet and/or the power supply
Operation).
connector is not plugged into the power supply
jack on the back of the inMotion iM5.
The surge protector (if used) isn't powered on.
The wall outlet is not functioning.
The power isn't turned on.
No Power LED
No batteries are installed.
is lit (Battery
Operation).
The power isn't turned on.
No sound
The volume is set too low.
is coming
from speakers.
The iPod is not correctly seated into the docking
station.
If using an alternate audio source, the audio
source is not properly connected to the
inMotion iM5 or there is a problem with the
alternate audio source.
There is a
If using an alternate audio source, the audio
crackling
source is not properly connected to the
sound coming
inMotion iM5 or there is a problem with the
from speakers.
alternate audio source.
There is a
The operating system's volume level is set
crackling
too high.
sound coming
from speakers
(when
connected to
PC or laptop).
The sound
The inMotion iM5's volume level is set too high.
is distorted.
There is radio
The unit is too close to a radio tower.
interference.
Intermittent
The unit is located too close to a GSM cell
buzzing.
phone.
Solution
Insert the barrel connector from the power supply into the DC
connector on the back of the inMotion iM5. After this connection is
made, insert the power supply into a wall outlet.
If the power supply cord is plugged into a surge protector, make sure
the surge protector is switched on.
Plug another device into the same wall outlet to confirm the outlet
is working.
Turn on the inMotion iM5 by pushing the power button located on
the top of the unit. A blue LED will light around the button when
the power is on.
Install four AA batteries (not included) into the battery
compartments on the bottom of the inMotion iM5 (two to each
compartment). Make sure the batteries are installed as illustrated in
the battery compartments.
Turn on the inMotion iM5 by pushing the power button located on
the top of the unit. A blue LED will light around the button when
the power is on.
The "+" and "–" buttons on the top of the inMotion iM5 are the
master volume controls. Press and hold the "+" button to increase
the volume.
Check the volume level on alternate audio source device and set at
mid-level.
Remove the iPod and re-seat it in the docking station.
Connect an alternate audio source — such as a CD player, MP3 player,
or portable DVD player — to your inMotion iM5 by plugging one
end of the audio input cable to the line out of your portable device
(if it has one) or to the device's headphone jack. Connect the other
end to the input marked "AUX" on the back of the inMotion iM5.
Connect an alternate audio source — such as a CD player, MP3 player,
or portable DVD player — to your inMotion iM5 by plugging one
end of the audio input cable to the line out of your portable device
(if it has one) or to the device's headphone jack. Connect the other
end to the input marked "AUX" on the back of the inMotion iM5.
Check the operating system volume level and decrease it if necessary.
The "+" and "–" buttons on the top of the inMotion iM5 are the
master volume controls. Press and hold the "–" button to decrease
the volume.
Move the unit to see if the interference goes away.
Move the GSM cell phone away from the unit.
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